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SMOOTH GE ELECTRIC COOKTOP CRACKED SURFACE WHILE PREHEATING…

Customer Question
SMOOTH GE ELECTRIC COOKTOP...

SMOOTH GE ELECTRIC COOKTOP CRACKED SURFACE WHILE PREHEATING CASTE IRON SKILLET FIXABLE?

Contractor's Assistant: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?

4-5 YEARS OLD

Contractor's Assistant: Do you plan on doing the work yourself?

NOT SURE ABOUT MODEL

Contractor's Assistant: Anything else we should know to help you best?

NOT LIKELY JUST TRYING TO GET ANY IDEA TO PROCEED

Submitted: 4 months ago.Category: Appliance
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Answered in 1 minute by:
3/19/2018
Appliance Technician: Master Tech, Whirlpool Master Technician replied 4 months ago
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 13,209
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Verified

My name is Woody.
I`m sorry to hear that your having issues!
I will do my best to take the information that you provide to me and make a Diagnosis for you to be able to repair your own Appliance.
Please note it takes time to type and add links so please be patient.
Also the website will send you a phone call offer that is not from me!

Can I please have the Full model number of the unit to better assist you ?

That glass cooktop is not fixable , you will need to replace the cooktop glass .

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Appliance Technician: Master Tech, Whirlpool Master Technician replied 3 months ago

I see you have NOT replied back to me .
Do you still need assistance on your question?
If not I see you have not rated me as of yet!
Even after you rate me if you have a question just reply back to me,

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Appliance Technician: Master Tech, Whirlpool Master Technician replied 3 months ago

I see you have NOT replied back to me .Do you still need assistance on your question?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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