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My refrigerator is not cooling. Freezer side working ok.

Customer Question
My refrigerator is not...

My refrigerator is not cooling. Freezer side working ok. Unit is a double door. Approximately 18 years old.

Contractor's Assistant: What's the make and model of the fridge? And can you guesstimate how old is it?

GE Profile Performance 18 years old.

Contractor's Assistant: Do you plan on doing the work yourself?

No. Mechanically challenged.

Contractor's Assistant: Anything else we should know to help you best?

No, other than unit is cooling very little.

Submitted: 3 months ago.Category: Appliance
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Answered in 5 minutes by:
3/18/2018
Appliance Technician: Engineer-Tech, Home Appliance Technician replied 3 months ago
Engineer-Tech
Engineer-Tech, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1,238
Experience: Years of Repair Experience, Bachelor's Electrical Engineering Technology, MBA
Verified

Hello and welcome to Just Answer. My name is ***** ***** I will be helping you. Sorry you are having trouble with your refrigerator. Please give me a moment to review your question.

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Appliance Technician: Engineer-Tech, Home Appliance Technician replied 3 months ago

Can you tell me if there is frost building up in the freezer section on the back wall behind the food (inside the freezer)?

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Customer reply replied 3 months ago
there is.
Appliance Technician: Engineer-Tech, Home Appliance Technician replied 3 months ago

Ok. Thanks. Please give me the model number found in the refrigerator section near the top shelf.

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Customer reply replied 3 months ago
I am NOT repairing this myself. I was attempting to find out the approximate cost of the repair or if it was worth it. That's all.
Appliance Technician: Engineer-Tech, Home Appliance Technician replied 3 months ago

Ok. Great. If you give me the model number, I can help you with that.

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Customer reply replied 3 months ago
Thank you for your time. I do not wish to proceed further.
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