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My refrigerator isn’t cooling. Ge pts22shsarss maybe 8-9 yrs…

Customer Question
My refrigerator isn’t cooling ...

My refrigerator isn’t cooling

Contractor's Assistant: What's the make and model of the fridge? And can you guesstimate how old is it?

Ge pts22shsarss maybe 8-9 yrs old

Contractor's Assistant: Do you plan on doing the work yourself?

I dunnob b depends on the problem

Contractor's Assistant: Anything else we should know to help you best?

I don’t think so b

Submitted: 4 months ago.Category: Appliance
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Answered in 1 minute by:
3/18/2018
Appliance Technician: Engineer-Tech, Home Appliance Technician replied 4 months ago
Engineer-Tech
Engineer-Tech, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1,240
Experience: Years of Repair Experience, Bachelor's Electrical Engineering Technology, MBA
Verified

Hello and welcome to Just Answer. My name is ***** ***** I will be helping you. Sorry you are having trouble with your refrigerator. Please give me a moment to review your question.

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Customer reply replied 4 months ago
Ok
Customer reply replied 4 months ago
Let’s do it here. I’ve tried resetting the temps per the manual but it keeps resetting to the higher temp
Customer reply replied 4 months ago
Freezer temp is fine
Customer reply replied 4 months ago
Got any suggestions for me?
Appliance Technician: Engineer-Tech, Home Appliance Technician replied 4 months ago

Sorry, I had to unexpectedly leave my desk.

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Appliance Technician: Engineer-Tech, Home Appliance Technician replied 4 months ago

Can you tell me if there is frost build-up in the freezer behind the food?

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