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My water and ice maker are not working on my refrigerator. I…

Customer Question
My water and ice...

My water and ice maker are not working on my refrigerator. I just changed the filter

Contractor's Assistant: What's the make and model of the fridge? And can you guesstimate how old is it?

It is 17 yrs old GR profile model #ps123mgma bb

Contractor's Assistant: Do you plan on doing the work yourself?

I can try

Contractor's Assistant: Anything else we should know to help you best?

I think it did this before and the water line might have been frozen

Submitted: 4 months ago.Category: Appliance
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Answered in 15 minutes by:
3/18/2018
Appliance Technician: Joel Swenson,
 replied 4 months ago
Joel Swenson
Category: Appliance
Satisfied Customers: 4,061
Experience: Owner at Scott's Appliance Repair
Verified

Hello sorry to hear you are having trouble, I'm Joel and will be glad to help you today.

Yes the water lines freezing up on those models are a known issue and they have a fix for it, there is a heater kit you will need to install that keeps the line from freezing up, its listed below:

Refrigerator Water Dispenser Tube Heater Kit

Part #: WR49X10173 - click here for part info at sears

The kit comes with directions , but here is a video that shows how to replace it - click here for video

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