Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

My whirlpool washing machine is give me f8 code and e1. I…

My whirlpool washing...

My whirlpool washing machine is give me f8 code and e1. I cant even open the door. What do the codes mean so i can fix it?

Contractor's Assistant: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?

Model is WFW72HEDW0 AND IT IS ABOUT 4 YEARS OLD.7

Contractor's Assistant: Do you plan on doing the work yourself?

Yes . We are an hour from any service.

Show More
Show Less
Ask Your Own Appliance Question
Answered in 5 minutes by:
3/18/2018
Joel Swenson
Category: Appliance
Satisfied Customers: 3,699
Experience: Owner at Scott's Appliance Repair
Verified

Hello sorry to hear you are having trouble, I'm Joel and will be glad to help you today.

That error means The washer does not detect water input after 12 minutes of filling.

Possible Causes

• Is water supply connected and turned on?

• Check for blocked or kinked inlet hoses.

• Low water pressure or blocked hose screens.

• Check for proper drain hose installation. Is water siphoning out of the drain hose? Drain hose must not be more than 4.5" (114 mm) into drain pipe. Make sure drain hose is not sealed into drain pipe, and that

• Check connections from tub to air trap, air trap to pressure hose, and pressure hose to water level sensor.

• See TEST #6 (Water Inlet Valves) on page 16.

• See TEST #7 (Water Level Sensor) on page 17.

The tests being referred to are on the tech sheet I have provided below:

click here to open/download tech data sheet

Let me know if you have any questions once you get started, thanks.

We are on the honor system here. Please remember to rate my service by selecting the 5th star to the right at the top, (bottom if using a mobile phone) of the screen, you will see 5 empty stars, click on the 5th star to the right to give me a high rating. You can continue asking follow-up questions at no additional charge after rating my service. Rating the answer does not close the question out, you can still find it in your My Questions if you need to follow up and have a further conversation with me. I do not get compensated until you rate, so it will be greatly appreciated, thanks.

Ask Your Own Appliance Question
Customer reply replied 1 month ago
How do i get the screen out of the cold water hose thingy the screen is pluged with sediment but i cant get the screen out to cleN it

Just take a screwdriver and pry it out it just pops out as shown in the video below:

click here for video

Ask Your Own Appliance Question

please do not forget to rate my service before you leave today, thanks.

Ask Your Own Appliance Question
Customer reply replied 1 month ago
Ok. So screen is cleand an put back. The pump runs constantly . I turned power of but when it comes on it just runs and door wont unlock.
Customer reply replied 1 month ago
How do i clear the codes and stop the pump from runming

When that unit is started without water it goes into a no water error mode, which will cause the unit to run through a 8 minute reset mode and all that will happen is the pump will run and the door will remained locked until after the 8 minute error cycle has completed once it finished the door will unlock on its on and the unit will be reset, but you have to let it complete the full error cycle uninterrupted, if you stop it or unplug it during this error cycle it will only reset the error it will not reset until you let it run the full 8 minute error cycle.

Ask Your Own Appliance Question
Customer reply replied 1 month ago
i just let it run? The pump wont burn out?

No it won't hurt the pump at all. And yes let it run.

Joel Swenson
Category: Appliance
Satisfied Customers: 3,699
Experience: Owner at Scott's Appliance Repair
Verified
Joel Swenson and 87 other Appliance Specialists are ready to help you
Ask your own question now
Customer reply replied 1 month ago
Ok. When it stoped i turnred the machine of then turned it back on and it seems to be working. Thank you so much.

Great glad to hear. You are welcome, thank you for the rating and for using JA!

Ask Your Own Appliance Question
Was this answer helpful?
Ask Joel Swenson Your Own Question
Joel Swenson
Joel Swenson
Joel Swenson
Category: Appliance
Satisfied Customers: 3,699
3,699 Satisfied Customers
Experience: Owner at Scott's Appliance Repair

Joel Swenson is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,591 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

86,056 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

19,605 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
My kenmore model 630.17303401 the lower arm wont turn. 2006.
my kenmore model 630.17303401 the lower arm wont turn … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
2,785 satisfied customers
Dishwasher will not start. Don't know if I have a diagnostic
when I try to set the washer i.e. normal the light doesnot come on ---the pad lock symbol flashes a few times… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
We have a maytag washer that stops when washing and we have
we have a maytag washer that stops when washing and we have to restart it … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
We have a GE Refrigerator TFG22PRWW - side by side. WE are
We have a GE Refrigerator TFG22PRWW - side by side. WE are having a temperature problem and do not understand the dials ? … read more
applianceguy
applianceguy
Appliance tech
High School or GED
2,123 satisfied customers
What makes my older model washer walk as it's spinning. It's
what makes my older model washer walk as it's spinning … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
Affinity front load washer does not fill. Hoses clear, no
Affinity front load washer does not fill. Hoses clear, no kinks. Water is on at supply. Dispenser tray is in tight. Door locks. Machine makes continuous sound when turned on but nothing happens. … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
2,785 satisfied customers
How much do you charge for answering questions. Is there a
GE Microwave light and fan come on when door is open. Microwave otherwise works. … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
Have recently moved into a new home and would like to get an
Have recently moved into a new home and would like to get an owners manual for the Whirlpool dishwasher. The model # is GU1100XTLQ1 serial # FP4323461 … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
2,785 satisfied customers
The reset filter button on my GE over the range microwave
The reset filter button on my GE over the range microwave won't turn off even if I press it for 3 or more seconds. … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
2,785 satisfied customers
I have an Amana microwave model kfc2w2. Was microwaving a
I have an Amana microwave model kfc2w2. Was microwaving a bake potato. Potato caught fire and unit shut off completely. Is there a reset button? Outlet has been tested for power … read more
Ray
Ray
Appliance Repair Technician
High School or GED
248 satisfied customers
I have a washer I moved from one house to another and now
I have a washer I moved from one house to another and now the washer makes really loud noise when agitating. Could I have unbalanced the drum? … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I just changed the water filter on my Frigidaire
I just changed the water filter on my Frigidaire refrigerator and can not locate the reset button. Model #FFHB2740PEBA … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
2,785 satisfied customers
My ge refrigerator is operating sporadically. Sometimes the
my ge refrigerator is operating sporadically. Sometimes the ice cream is hard, other times soft. We concentrate on pushing the door closed to make a good seal. Could something else be the problem? The… read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
2,785 satisfied customers
We have an electrolux fridge with the bottom drawer freezer.
We have an electrolux fridge with the bottom drawer freezer. Every 3-4 weeks we have to defrost it for 24 hours because it gets covered with frost and the fridge heats up. This fridge was bought from … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
2,785 satisfied customers
We inadvertently turned on the oven clean function, turned
We inadvertently turned on the oven clean function, turned it off several minutes ago, but it's still locked. We need to unlock the oven … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Our Boy Scout Troop has a Norcold 1200 LRIM refrigerator, SN
Our Boy Scout Troop has a Norcold 1200 LRIM refrigerator, SN 676788F8, installed in our Troop Trailer. It worked fine last summer and fall, but when turning it on this spring (put the 12 vdc fuse in a… read more
Dales-Electronic
Dales-Electronic
1,036 satisfied customers
Inglis dryer that wont heat all the time.will dry a load
inglis dryer that wont heat all the time.will dry a load then has to sit before it will work again … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
2,785 satisfied customers
I have clothes stuck under the agitator on Maytag washer
I have clothes stuck under the agitator on Maytag washer mvwb865G … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
2,785 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x