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I have a whirlpool cabrio washer that has lid locked at end…

I have a whirlpool...

I have a whirlpool cabrio washer that has lid locked at end of was cycle! What do I do?

Contractor's Assistant: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?

2 .6 years

Contractor's Assistant: Do you plan on doing the work yourself?

If possible...is it a quick fixer.

Contractor's Assistant: Anything else we should know to help you best?

You tell me

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Customer reply replied 4 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 4 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 7 minutes by:
3/18/2018
Joel Swenson
Category: Appliance
Satisfied Customers: 4,033
Experience: Owner at Scott's Appliance Repair
Verified

Hello sorry to hear you are having trouble, I'm Joel and will be glad to help you today.

First unplug the washer for a few minutes and plug it back in and see if the control resets and unlocks the washer, if not the lid lock assembly has failed and you will need to replace it, in the meantime the video below shows how to replace the lid lock but it also shows how to raise the entire top assembly so that you can get your clothes out of the washer until you can get it fixed.

click here for video

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Joel Swenson
Category: Appliance
Satisfied Customers: 4,033
Experience: Owner at Scott's Appliance Repair
Verified
Joel Swenson and 87 other Appliance Specialists are ready to help you
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Customer reply replied 4 months ago
I had tried this previously but in trying again it worked! ! Thank you

You are welcome, please take a moment to rate my assistance before you go.

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