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I have a 30" jenn air lp top with electric oven. The oven is…

Customer Question
I have a 30"...

I have a 30" jenn air lp cook top with electric oven. The oven is not heating up. I can hear it click on and off. I turned breaker off and back on a minute or two later but does the same thing.

Contractor's Assistant: Can you guesstimate how old your Jenn-Air is? And just to clarify, what's the exact model?

Not sure of age, I bought house 6 yeare ago.

Contractor's Assistant: Do you plan on doing the work yourself?

Yes, I will repair myself. Model is SVD48600P

Contractor's Assistant: Anything else we should know to help you best?

Possible heating element is burned out

Submitted: 3 months ago.Category: Appliance
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Answered in 17 hours by:
3/19/2018
Appliance Technician: Gina-Moderator, Moderator replied 3 months ago
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Customer reply replied 3 months ago
Still liking for help
Appliance Technician: applianceguy, Customer Service replied 3 months ago
applianceguy
applianceguy, Customer Service
Category: Appliance
Satisfied Customers: 2,159
Experience: Ten Years experience. Certified in most major brands Including Whirlpool Frigidaire maytag Amana.
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Hi. Is it bake and broil not working? Or just bake?
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Customer reply replied 3 months ago
Bake and broil not working.
I can hear it cliking on and off.
Appliance Technician: applianceguy, Customer Service replied 3 months ago
Do you have a volt meter?
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Appliance Technician: applianceguy, Customer Service replied 3 months ago
Not very likely both bake and broil elements burned out. Not very likely relays on board went bad for both either. Most likely problem is a power issue. Sounds like relays are clicking on board. If you don’t have 220vac it will not heat.
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Customer reply replied 3 months ago
I do have a ohm meter
Appliance Technician: applianceguy, Customer Service replied 3 months ago
Does it have volt settings?
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Appliance Technician: applianceguy, Customer Service replied 3 months ago
You can ohm out elements but I don’t think that is the problem.
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Appliance Technician: applianceguy, Customer Service replied 3 months ago
Look at elements. Usually they break in half when they burn out.
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Customer reply replied 3 months ago
It does have volts also
I can check continuity in the elements this evening
Appliance Technician: applianceguy, Customer Service replied 3 months ago
You will want to pull unit out and check for 220vac at cord. Just with neither working, that is where I would start.
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Appliance Technician: applianceguy, Customer Service replied 3 months ago
https://m.youtube.com/watch?v=-g76u2HYQLg
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Appliance Technician: applianceguy, Customer Service replied 3 months ago
https://m.youtube.com/watch?v=X8w1w45TrnU
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Appliance Technician: applianceguy, Customer Service replied 3 months ago
https://m.youtube.com/watch?v=MriKb4EykO8
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Appliance Technician: applianceguy, Customer Service replied 3 months ago
Click the links. Let me know what you find.
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Customer reply replied 3 months ago
I've checked volts, elements, and t stat.
All are good.
Just keep hearing clicking sound from inside stove when I turn on oven.
Appliance Technician: applianceguy, Customer Service replied 3 months ago
Then you will need to replace the power relay board.
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Appliance Technician: applianceguy, Customer Service replied 3 months ago
12001694 is the part #
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Customer reply replied 3 months ago
The part # 12001694 says it's for a downdraft relay board with shield. Is this the same as a power relay board. Just want to Make sure as it's a expensive part.
Appliance Technician: applianceguy, Customer Service replied 3 months ago
I know kind of confusing. It’s the relay board.
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Customer reply replied 3 months ago
Just changed relay board and spent $200 and still here clicking noise and oven will not heat up
Customer reply replied 3 months ago
Sounds like noise is behind digital display on the front of the oven
Appliance Technician: applianceguy, Customer Service replied 3 months ago
The front is just a UI board. User interface. Everything else test ok. I will see if I can find any more info when I get to work in the morning.
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Customer reply replied 3 months ago
I can see a few relays on the back side of the control panel.
Appliance Technician: applianceguy, Customer Service replied 3 months ago
The clock on front should not control the oven. The only relay board in breakdown was the one I gave you part# ***** When I get to work I will look for service manual for this unit. Sorry for the delay. I will be at work around 9 est.
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Appliance Technician: applianceguy, Customer Service replied 3 months ago
Found another relay board. Part ####-##-#### Found it in service manual. Did not come
Up in breakdown. I think it did not show up in breakdown because the part is discontinued. Try googling it.
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