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I have a 30" jenn air lp top with electric oven. The oven is…

Customer Question
I have a 30"...

I have a 30" jenn air lp cook top with electric oven. The oven is not heating up. I can hear it click on and off. I turned breaker off and back on a minute or two later but does the same thing.

Contractor's Assistant: Can you guesstimate how old your Jenn-Air is? And just to clarify, what's the exact model?

Not sure of age, I bought house 6 yeare ago.

Contractor's Assistant: Do you plan on doing the work yourself?

Yes, I will repair myself. Model is SVD48600P

Contractor's Assistant: Anything else we should know to help you best?

Possible heating element is burned out

Submitted: 1 month ago.Category: Appliance
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Answered in 17 hours by:
3/19/2018
Appliance Technician: Gina-Moderator, Moderator replied 1 month ago
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Customer reply replied 1 month ago
Still liking for help
Appliance Technician: applianceguy, Customer Service replied 1 month ago
applianceguy
applianceguy, Customer Service
Category: Appliance
Satisfied Customers: 2,123
Experience: Ten Years experience. Certified in most major brands Including Whirlpool Frigidaire maytag Amana.
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Hi. Is it bake and broil not working? Or just bake?
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Customer reply replied 1 month ago
Bake and broil not working.
I can hear it cliking on and off.
Appliance Technician: applianceguy, Customer Service replied 1 month ago
Do you have a volt meter?
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Appliance Technician: applianceguy, Customer Service replied 1 month ago
Not very likely both bake and broil elements burned out. Not very likely relays on board went bad for both either. Most likely problem is a power issue. Sounds like relays are clicking on board. If you don’t have 220vac it will not heat.
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Customer reply replied 1 month ago
I do have a ohm meter
Appliance Technician: applianceguy, Customer Service replied 1 month ago
Does it have volt settings?
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Appliance Technician: applianceguy, Customer Service replied 1 month ago
You can ohm out elements but I don’t think that is the problem.
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Appliance Technician: applianceguy, Customer Service replied 1 month ago
Look at elements. Usually they break in half when they burn out.
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Customer reply replied 1 month ago
It does have volts also
I can check continuity in the elements this evening
Appliance Technician: applianceguy, Customer Service replied 1 month ago
You will want to pull unit out and check for 220vac at cord. Just with neither working, that is where I would start.
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Appliance Technician: applianceguy, Customer Service replied 1 month ago
https://m.youtube.com/watch?v=-g76u2HYQLg
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Appliance Technician: applianceguy, Customer Service replied 1 month ago
https://m.youtube.com/watch?v=X8w1w45TrnU
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Appliance Technician: applianceguy, Customer Service replied 1 month ago
https://m.youtube.com/watch?v=MriKb4EykO8
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Appliance Technician: applianceguy, Customer Service replied 1 month ago
Click the links. Let me know what you find.
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Customer reply replied 1 month ago
I've checked volts, elements, and t stat.
All are good.
Just keep hearing clicking sound from inside stove when I turn on oven.
Appliance Technician: applianceguy, Customer Service replied 1 month ago
Then you will need to replace the power relay board.
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Appliance Technician: applianceguy, Customer Service replied 1 month ago
12001694 is the part #
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Customer reply replied 1 month ago
The part # 12001694 says it's for a downdraft relay board with shield. Is this the same as a power relay board. Just want to Make sure as it's a expensive part.
Appliance Technician: applianceguy, Customer Service replied 1 month ago
I know kind of confusing. It’s the relay board.
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Customer reply replied 19 days ago
Just changed relay board and spent $200 and still here clicking noise and oven will not heat up
Customer reply replied 19 days ago
Sounds like noise is behind digital display on the front of the oven
Appliance Technician: applianceguy, Customer Service replied 19 days ago
The front is just a UI board. User interface. Everything else test ok. I will see if I can find any more info when I get to work in the morning.
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Customer reply replied 19 days ago
I can see a few relays on the back side of the control panel.
Appliance Technician: applianceguy, Customer Service replied 19 days ago
The clock on front should not control the oven. The only relay board in breakdown was the one I gave you part# ***** When I get to work I will look for service manual for this unit. Sorry for the delay. I will be at work around 9 est.
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Appliance Technician: applianceguy, Customer Service replied 19 days ago
Found another relay board. Part ####-##-#### Found it in service manual. Did not come
Up in breakdown. I think it did not show up in breakdown because the part is discontinued. Try googling it.
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