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Fridgidaire professional series model number plhs269zd82…

Customer Question
Fridgidaire professional series...

Fridgidaire professional series model number plhs269zd82 freezer and fridge are down but lights will come on and the water dispenser does not work but the ice dispenser works

Contractor's Assistant: What's the make and model of the fridge? And can you guesstimate how old is it?

That info has been sent to you as far as the age I'm not sure perhaps the model number will you

Contractor's Assistant: Do you plan on doing the work yourself?

It all depends on the problem

Contractor's Assistant: Anything else we should know to help you best?

No that's it

Submitted: 4 months ago.Category: Appliance
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Customer reply replied 4 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 4 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 18 hours by:
3/19/2018
Appliance Technician: Gina-Moderator, Moderator replied 4 months ago
Gina-Moderator
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Customer reply replied 4 months ago
please continue
Appliance Technician: Kelly, Appliance Technician replied 4 months ago
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 25,967
Experience: Highly accurate diagnostician with over 30 years experience!
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Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

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Appliance Technician: Kelly, Appliance Technician replied 4 months ago

If it is not running at all, either the thermostat is faulty or the electronic defrost control has issues. Both have been very problematic. Do you have a meter to perform any electrical testing with?

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Appliance Technician: Kelly, Appliance Technician replied 4 months ago

Hello, I see this question is still open and I was just following up to see if you require further assistance.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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