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My GE washer is less than one year. Why is it dripping at…

Customer Question
My GE washer is...

My GE washer is less than one year. Why is it dripping at end of cycle and when off with clothes out of the tub?

Contractor's Assistant: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?

Less than one year

Contractor's Assistant: Do you plan on doing the work yourself?

Model gtw680bsj4ws

Contractor's Assistant: Anything else we should know to help you best?

We are 70 years old...ourselves???

Submitted: 5 months ago.Category: Appliance
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Answered in 21 minutes by:
3/18/2018
Appliance Technician: Ray, Home Appliance Technician replied 5 months ago
Ray
Ray, Home Appliance Technician
Category: Appliance
Satisfied Customers: 416
Experience: Appliance Repair at GE
Verified

Hello, I'm Ray and would be happy to help you. Is water dripping into the tub?

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Appliance Technician: Ray, Home Appliance Technician replied 5 months ago

If it is dripping into the tub then the water fill valve is leaking. it's the same thing as a leaky faucet.

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Appliance Technician: Ray, Home Appliance Technician replied 5 months ago

The valve need to be replaced. Since it's under a year old then it's still under the manufacture warranty and will be replace for free.

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Appliance Technician: Ray, Home Appliance Technician replied 5 months ago

I would call who you purchased it from so they could call GE to set up a service repair

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Appliance Technician: Ray, Home Appliance Technician replied 5 months ago

I hope I was able to help you out?

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Customer reply replied 5 months ago
I want a refund
Appliance Technician: Ray, Home Appliance Technician replied 5 months ago

Huh?

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Ray, Home Appliance Technician
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Satisfied Customers: 416
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