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I bought a chest freezer and I noticed it has a demo light…

Customer Question
My name is *****...

My name is ***** ***** I bought a chest freezer and I noticed it has a demo light at th.e bottom of the digital light, and my stuff in in it is a little soft. Can you tell me how to fix it It6 is a 21 cu ft

Contractor's Assistant: What's the make and model? And have you checked the settings recently?

The model isWB43868145. I check them every once in a while.

Contractor's Assistant: Do you plan on doing the work yourself?

Id like to, if you can tell me how

Contractor's Assistant: Anything else we should know to help you best?

I dont think so. can you tell me how to fix this

Submitted: 1 month ago.Category: Appliance
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3/18/2018
Appliance Technician: Michelle-mod, Moderator replied 1 month ago
Michelle-mod
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Customer reply replied 1 month ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 1 month ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Appliance Technician: Gina-Moderator, Moderator replied 1 month ago
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Thank you, ***** ***** continue to look for an Expert to assist you. Please let me know if I can be of any
further assistance while you wait.
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Appliance Technician: Kelly, Appliance Technician replied 1 month ago
Kelly
Kelly, Appliance Technician
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Satisfied Customers: 24,912
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Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

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Appliance Technician: Kelly, Appliance Technician replied 1 month ago
  1. Unplug it for 30 minutes to reset the electronics. Does the DEMO light go off and the compressor turn on?
  2. Can you please double check that model number?
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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