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Re: Side-by-Side refrigerator model # GSL22JFPD.

Hi. My name...

Hi. My name is Gail. Re: Side-by-Side refrigerator model # GSL22JFPD. Experiencing frozen drain in freezer compartment. Have had refrigerator defrosting about 18 hours. Have emptied compartment of ice and exposed drain hole. Have also poured hot water down hole. Have been told by yesterday's visiting technician I cannot access pan (to see if water is flowing through). How can I tell if it's now clear?

Contractor's Assistant: What's the make and model of the fridge? And can you guesstimate how old is it?

2001. Model # GSL22JFPD.

Contractor's Assistant: Do you plan on doing the work yourself?

Yes. Can you see my first entry that explains what has been done so far?

Contractor's Assistant: Anything else we should know to help you best?

Please see first entry. Please help me determine if drain is fully unclogged from ice in freezer compartment.

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Answered in 1 minute by:
3/17/2018
Joel Swenson
Category: Appliance
Satisfied Customers: 4,043
Experience: Owner at Scott's Appliance Repair
Verified

Hello sorry to hear you are having trouble, I'm Joel and will be glad to help you today.

If you can pour about half a coffee cup full of water down the drain and it's not backing up then the drain is is unstopped.

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Joel Swenson
Category: Appliance
Satisfied Customers: 4,043
Experience: Owner at Scott's Appliance Repair
Verified
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Customer reply replied 4 months ago
Am I correct in the understanding that I cannot access the pan under the frig (as explained to me by the technician who came to my home yesterday?
Customer reply replied 4 months ago
No. Communications by e-mail on this site is perfectly fine.
Customer reply replied 4 months ago
Hello????
Customer reply replied 4 months ago
Hello? Am I correct that I cannot access the pan underneath this refrigerator?
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