How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Stans Fireplace Your Own Question
Stans Fireplace
Stans Fireplace, Fireplace Expert
Category: Appliance
Satisfied Customers: 2
Experience:  36 years appliance tech.
Type Your Appliance Question Here...
Stans Fireplace is online now
A new question is answered every 9 seconds

I have an Avalon Astoria pellet stove and it burns

Customer Question

I have an Avalon Astoria pellet stove and it burns beautifully for about 2 hours then it smokes into the house. I called forservice and they just cleaned it and it resumed the same intermittent smoking
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: This winter was first time in 10 years. My stove is pristeen and very clean. service person said it was the best condition he had ever seen one in
JA: Do you plan on doing the work yourself?
Customer: If I can .Need to figre out what is hopig on
JA: Anything else we should know to help you best?
Customer: The smoke smells and pellets seem to cluster when the smoking stars. The shape seems to change. I was very sure it was the pellets but was proven wrong
Submitted: 8 months ago.
Category: Appliance
Expert:  Stans Fireplace replied 8 months ago.
It’s acting like the combustion fan is going bad. There is a thermal protection sensor in the motor that will stop the fan if it overheats to provent it catching on fire.
But once the motor cools down it will be fine until it overheats again.
If this is the problem you will need a new combustion fan.