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LG Fridge LFX25960ST. Stopped supplying water to ice maker…

LG Fridge LFX25960ST....

LG Fridge LFX25960ST. Stopped supplying water to ice maker and a few months later stopped dispensing drinking water as well. I have replaced the filter and removed and checked the external supply lines - all clear. Valve on supply line is set to open. Fridge hums when I try to dispense water but nothing comes out. Checked new filter and it doesn't seem like water is getting to it.

Contractor's Assistant: Can you guesstimate how old your LG is? And just to clarify, what's the exact model?

Nine years old. Model number listed above.

Contractor's Assistant: Do you plan on doing the work yourself?

If I can.

Contractor's Assistant: Anything else we should know to help you best?

The water in our area is a little hard.

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Answered in 5 minutes by:
3/17/2018
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
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Experience: Over 20 yrs. experience with 25,000+ in home repairs.
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Customer reply replied 5 months ago
OK, thanks.

This normally means the line is frozen somewhere in the wall liner. Often if the unit is too cold it can freeze the water line. If you can defrost the unit then try it that would likely solve the issue. The only other thing that can cause that issue is the filter head can get blocked. There are small ports with check valves in the filter head assembly that can get blocked. If you can get a quick connector and bypass the filter head by connecting the 2 lines that go to it together then try it it would rule that out as the issue.

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Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
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Customer reply replied 5 months ago
OK, thank you.
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