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Dishwasher will not allow me to select Normal wash cycle. It…

Dishwasher will not allow...

Dishwasher will not allow me to select Normal wash cycle. It only lights up: auto Clean, Rinse Only, Steam Sanitize, Delay Hours. These light up at the same time. I pressed Start and it sounds like it is washing. It did not delay. How can I get it to allow Normal cycle?

Contractor's Assistant: Just to clarify, what's the make and model of your dishwasher? And have you run a diagnostic test cycle?

It is a Maytag model MDB8949SAM1

Contractor's Assistant: Do you plan on doing the work yourself?

What is required?

Contractor's Assistant: Anything else we should know to help you best?

I have always used the Normal cycle with Heated Dry. This is the first time it has not allowed this. I am currently running a cycle at the settings that it automatically turned on, as previously stated.

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Answered in 5 minutes by:
3/17/2018
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 89,253
Experience: 9+ years being an appliance technician with factory training.
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Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

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If some cycles/buttons work and others don't, your touch control panel is just failing. You can try to flip the breaker off to the dishwasher for 5 minutes and see if the electronics will reset. If that doesn't work, you'll need to order and replace the touch control panel because it has just failed. Below is a link to the part you'll need to order for your model. This part has been completely re-designed because it was believed that steam was causing some of these to fail early. Either way, below is a link to the new panel you need.

CLICK HERE for touch control panel

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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 89,253
Experience: 9+ years being an appliance technician with factory training.
Verified
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Customer reply replied 5 months ago
Is the touch control panel easy to install?
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