Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

I have model KSCS25INWH01 refrigerator. The freezer section…

I have model KSCS25INWH01...

I have model KSCS25INWH01 refrigerator. The freezer section gets too warm. Also, for last couple of weeks we heard pulsating noise. What an be the problem?

Contractor's Assistant: What's the make and model of the fridge? And can you guesstimate how old is it?

Make is Kitchen Aid, Model # KSCS25INWH01

Contractor's Assistant: Do you plan on doing the work yourself?

I like to if possible

Contractor's Assistant: Anything else we should know to help you best?

The unit had pulsating noise for last couple of weeks, now I temp in freezer section is too high

Show More
Show Less
Ask Your Own Appliance Question
Answered in 11 minutes by:
3/17/2018
applianceguy
applianceguy, Customer Service
Category: Appliance
Satisfied Customers: 2,165
Experience: Ten Years experience. Certified in most major brands Including Whirlpool Frigidaire maytag Amana.
Verified
Hi. Look in the freezer. Look at back wall lower section. Do you see any ice build up? Do you hear the fan in the freezer running?
Ask Your Own Appliance Question
How are temps in refrigerator section?
Ask Your Own Appliance Question
Customer reply replied 5 months ago
Fan is running, no ice built up visible from bottom rear of the freezer. Temp in refrigerator section is 37 degrees.
Customer reply replied 5 months ago
What is the total cost for live phone call. Was I charged any money so far.
I am not sure about phone call, not something I requested. What is temp in freezer?
Ask Your Own Appliance Question
Customer reply replied 5 months ago
FYI, The temp in freezer section is 15 degrees at the moment while completely empty.
Pull unit out and remove back bottom cover. Need to see if condenser fan and compressor is running.
Ask Your Own Appliance Question
Customer reply replied 5 months ago
I do have back bottom cover off. The is running. How to determine if condenser and compresdor are running?
Customer reply replied 5 months ago
sorry, I meant fan is running
Put your hand on compressor. Is it warm and vibrating?
Ask Your Own Appliance Question
Customer reply replied 5 months ago
yed it is warm and vibrating
Customer reply replied 5 months ago
it is warm and vibrating
The last thing you can check, is the evaporator. You will need to remove shelves in freezer. Remove back panel in the freezer. Look at evaporator. See if you have any ice build up, or an even frost pattern. Take a pic if you can. Let me know what you find.
Ask Your Own Appliance Question
You either have a defrost problem or a sealed system problem.
Ask Your Own Appliance Question
Customer reply replied 5 months ago
what would it cost for in home service?
Every service department is different. You would need to find your local service company.
Ask Your Own Appliance Question
Customer reply replied 5 months ago
It will take a few minutes to do what you just talked about, how do I get back to you after I open up and take a picture.
Just post back to this. It will not close.
Ask Your Own Appliance Question
Just FYI. You have second through five year parts and labor on sealed system warranty. Then you have six through ten years parts on sealed system. The six through ten does not cover labor.
Ask Your Own Appliance Question
Customer reply replied 5 months ago
thank you. my unit was purchased in March of 2007 so I assume there is no warranty. You have been helpful. I appreciate but I think I will need service guy. Any ideas on factory authorized service company in Columbus, Ohio area?
No, I am in PA. If it is a sealed system problem, won’t be worth fixing. Parts and labor would be expensive.
Ask Your Own Appliance Question
If defrost problem it would be worth fixing. But you would see ice build up on evaporator.
Ask Your Own Appliance Question
Customer reply replied 5 months ago
Thank you.
Welcome.
applianceguy
applianceguy, Customer Service
Category: Appliance
Satisfied Customers: 2,165
Experience: Ten Years experience. Certified in most major brands Including Whirlpool Frigidaire maytag Amana.
Verified
applianceguy and 87 other Appliance Specialists are ready to help you
Ask your own question now
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask applianceguy Your Own Question
applianceguy
applianceguy
applianceguy, Customer Service
Category: Appliance
Satisfied Customers: 2,165
2,165 Satisfied Customers
Experience: Ten Years experience. Certified in most major brands Including Whirlpool Frigidaire maytag Amana.

applianceguy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,606 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

88,462 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,480 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
My kitchen aid fridge is only a couple months old and the
hello. my kitchen aid fridge is only a couple months old and the freezer isn't working properly … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Own a Kitchen Aide built in KSSC42QMS. Just returned home
Just returned home from summer away and fridge is working. Freezer temp seems correct. However Fridge temp is showing high even though it seems closer to the 37 degree setting. However, over temp reset light keeps coming on and beeps. … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
My refrigerator makes high pitches noise only when doors are
My refrigerator makes high pitches noise only when doors are shut. It stops when doors are open. … read more
Kelly
Kelly
Appliance Technician
High School or GED
20,480 satisfied customers
Refrigerator Problem: I have a 2004 Jenn-air model
Refrigerator Problem: I have a 2004 Jenn-air model JS42CSDBDA. BACKSTORY: Fridge was working fine until, last weekend I took the ice bucket out completely to use all the ice. I replaced the empty bin … read more
Kelly
Kelly
Appliance Technician
High School or GED
20,480 satisfied customers
I have an older GE model side by side with water and ice dispenser.
I have an older GE model side by side with water and ice dispenser. Freezer works fine. Problem is fridge side will not stay cold. It goes down to 38 degrees and within a few hrs its up to 60 or warme… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
Have a maytag gold side by side. Temp is up in the mid to
Have a maytag gold side by side. Temp is up in the mid to high 40s. Though the vegtables are froze in the crisper drawer. Had an issue where he unit stopped freezing because it was over frosted. Had a… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
I have a KitchenAid KSSC42QTS00 (side by Side) which is not
I have a KitchenAid KSSC42QTS00 (side by Side) which is not running and flashes the "over Temperature" red indicator on the main panel. I've run the diagnostics and they all come back "0", some "-". T… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
kitchen aid 4 foot wide freezer and refrigerator , model #
kitchen aid 4 foot wide freezer and refrigerator , model # ***** and serial # ***** Freezer working fine but refrigerator doesn't work or it is warm . where shall I start ? , fan work fine , this was … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
I have a GE Profile model PSH23PSRASV fridge. I am trying to
I have a GE Profile model PSH23PSRASV fridge. I am trying to replace the damper assembly in the custom cool module (part WR60X10063). I have removed all the screws that appear to be fastening the cust… read more
Tom Goellner
Tom Goellner
Home Appliance Technician
Vocational, Technical or Trade Scho
1,606 satisfied customers
Samsung FRidge freezer - Twin Cooler - RS21HFTIS - bought 2
Samsung FRidge freezer - Twin Cooler - RS21HFTIS - bought 2 years ago but only commisioned in March 2011 Fan noisy over the past few weeks but functioning normally Water dispenser stopped flow a day o… read more
Appliance Medic
Appliance Medic
Service Technician
10,826 satisfied customers
PDS22MFSAWW Refrigerator has quit cooling in the top section.
PDS22MFSAWW Refrigerator has quit cooling in the top section. The unit continues to run. The freezer was holding steady around 18 degrees (higher than the usual zero). It may be losing ground now. It … read more
Barry G.
Barry G.
Vocational, Technical or Trade School
6,755 satisfied customers
Hi, We have a model KSSC48FMS 03, serial number QU0516008
Hi, We have a model KSSC48FMS 03, serial number QU0516008 Kitchen Aid refrigerator/freezer, over the last month we have seen several strange things happening with the unit; the first thing we noticed … read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
I have a Kenmore refrigerator with the freezer below to fridge.
I have a Kenmore refrigerator with the freezer below to fridge. A couple weeks ago the ice maker stopped filling with water and then the freezer section got warmer. Right now, items that are frozen ba… read more
Mike
Mike
Owner
Vocational, Technical or Trade Scho
17,625 satisfied customers
Have a kitchen aid kblc36fts bottom mount refrigerator. The
Have a kitchen aid kblc36fts bottom mount refrigerator. The freezer appears to work fine, but the fridge is slowly warming. It is now 53 degrees. I have lowered the setting to 33. Other points of note… read more
Appliance Tech Dave
Appliance Tech Dave
Vocational, Technical or Trade Scho
1,116 satisfied customers
We have a Kitchen-Aid side-by-side. It is abotu 8 years old.
We have a Kitchen-Aid side-by-side. It is abotu 8 years old. This summer, we had to make major repairs (a new condensor), and now the over-temperature alarm on the refrigerator goes off multiple times… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
We have an MFF2258VEM refrigerator, delivered new on April
We have an MFF2258VEM refrigerator, delivered new on April 6, 2010. We are happy overall with the fridge, but are worried with the LOUD noises coming from its left side - a very loud "ticking" noise, … read more
Kelly
Kelly
Appliance Technician
High School or GED
20,480 satisfied customers
I had a sears technician come to my house and check out my
I had a sears technician come to my house and check out my refrigerator and he said it was the defrost timer. I could not afford the repair at the time so he wrote the part number down and a couple of… read more
Justin
Justin
Appliance tech and Business owner
High School or GED
827 satisfied customers
My Kenmore Elite Smartreach Refridgerator that we bought in
My Kenmore Elite Smartreach Refridgerator that we bought in 2001 is no longer working. We hear it running, but the air coming out of the vents is room temp. Every 10 minutes or so it makes a louder th… read more
Appliance Medic
Appliance Medic
Service Technician
10,826 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x