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Why does the start button on my washer beep but not start?

Customer Question
Why does the start button on my washer beep but not start?
Submitted: 4 months ago.Category: Appliance
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Answered in 1 minute by:
3/17/2018
Appliance Technician: Webb-Guy, Handyman replied 4 months ago
Webb-Guy
Webb-Guy, Handyman
Category: Appliance
Satisfied Customers: 3,309
Experience: Maitenance Supervisor
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Hello, and welcome to JustAnswer. My name is ***** ***** I will be the one to assist you. Sorry to hear that you are having this trouble. Is this your washer or your dryer giving you the trouble?

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Customer reply replied 4 months ago
It lights up but won't start. I unplugged it for over 30 minutes but still wouldn't start. Model #GSW9250PW1,Ser.# MS3826319. Gas dryer.
Appliance Technician: Webb-Guy, Handyman replied 4 months ago

do​ you happen to have a multimeter?

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Customer reply replied 4 months ago
I can't afford it. What is my solution?
Appliance Technician: Webb-Guy, Handyman replied 4 months ago

so​rry if the site is offering the automatic phone call its not from me please disregard it. Do you have a mulimeter?

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Customer reply replied 4 months ago
No. I'm 74 and couldn't get into test anything.
Appliance Technician: Webb-Guy, Handyman replied 4 months ago

so more then likely you have a failed thermal fuse or failed control board the thermal fuse can be tested and is much cheaper then the control board but without a multimeter to test this part I can not be certain.

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Appliance Technician: Webb-Guy, Handyman replied 4 months ago

My goal is to give you the best experience possible! I hope I have earned a 5 star rating! Please remember to rate my service by selecting the 5 stars at the top of the screen before you leave today. If you need more assistance, please use the reply box and let me know. Rating does not stop you from getting back to me in the event you need me. It has been a pleasure assisting you today.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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