Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

Our coin operated washer says out of order F25, how can I…

Our coin operated washer...

Our coin operated washer says out of order F25, how can I fix it?

Contractor's Assistant: What's the make and model of your washing machine? And can you guesstimate how old it is?

MHN30DOCWW0 C50660165

Contractor's Assistant: Do you plan on doing the work yourself?

No, I have an electrician coming over at 10

Contractor's Assistant: Anything else we should know to help you best?

No, thanks...I manage a B & B so I really need this working for my guests

Show More
Show Less
Ask Your Own Appliance Question
Answered in 2 minutes by:
3/16/2018
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 12,312
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Verified

My name is Woody.
I`m sorry to hear that your having issues!
I will do my best to take the information that you provide to me and make a Diagnosis for you to be able to repair your own Appliance.
Please note it takes time to type and add links so please be patient.
Also the website will send you a phone call offer that is not from me!

Can you look at the model number once again please?

I find no information on the number given of MHN30DOCWW0

Ask Your Own Appliance Question
Customer reply replied 1 month ago
Sorry, the number is: MHN30PDOCWW0
Customer reply replied 1 month ago
My electrician is here waiting, please call soon
Customer reply replied 1 month ago
OK, lets go
Customer reply replied 1 month ago
Can you help me resolve this problem?
Customer reply replied 1 month ago
Is anybody there?

I noticed your request for a phone call. Unfortunately, Just Answer has stated that your request has failed due Credit card issues.

Ask Your Own Appliance Question
Customer reply replied 1 month ago
did you try the other credit card that I entered?

BUT I'm happy to continue corresponding with you here on our CHAT as we are now to assist you on your question.

The error code of F-25 is TACHOMETER ERROR If the MCU is unable to properly detect motor speed, the washer shuts down. If a failure occurs during high speed spin, the door remains locked for 2 minutes.

I as an expert never get to see your personal or billing informations that is all done thru the website that WE are using not by me .

Procedure for damaged MCU connection

1. Clear error code.

2. Unplug the washer or disconnect power.

3. Check for broken belt.

4. Verify that the shipping system, including shipping bolts and spacers, is removed, and that the power cord is not tangled in any components inside rear of washer.

5. Verify electrical connection between MCU and drive motor connector.

6. Reassemble any disassembled parts.

7. Reconnect to power

If, after these procedures, the drum fails to tumble, replace the MCU. If motor operation is not restored, replace the motor.

Ask Your Own Appliance Question
Customer reply replied 1 month ago
We have to look in the back of the machine, right?

No the MCU (motor control unit ) is mounted on the washer base on the left front corner under the drim .

Ask Your Own Appliance Question

ok now the website showing that the credit card has gone thru for the phone call , do you still need me to call you?

Ask Your Own Appliance Question

calling you now!

Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 12,312
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Verified
Master Tech and 87 other Appliance Specialists are ready to help you
Ask your own question now
Phone call session started
Customer reply replied 1 month ago
Sorry.(###) ###-####
Customer reply replied 1 month ago
The belt is broken, where is the reset button?

there is NO RESET button !

What are you trying to reset ?

Ask Your Own Appliance Question

by reset are you wanting to clear the F-25 error code?

Ask Your Own Appliance Question
Customer reply replied 1 month ago
the error code is still showing

And do you need the parts information for a new drive belt?

Ask Your Own Appliance Question
Customer reply replied 1 month ago
I’d like 2
Customer reply replied 1 month ago
Call me at:(###) ###-####

ok to clear the error code you will need to unplug the unit for over 5 minutes ,this will REBOOT the electronic control boards memory .

The link below is to the part you will need from a highly recommended company rated A+ with the Better Business Bureau.
They offer a 100% money back guarantee, EVEN ON INSTALLED ELECTRICAL PARTS, for an entire year!
They are the only company to allow returns on installed parts for a refund and offer a FULL ONE YEAR WARRANTY!

---> CLICK HERE <--- FOR THE CORRECT PART FOR YOUR MODEL and just order quantity 2

If you have any questions just reply back to me .

Ask Your Own Appliance Question

calling you now!

Ask Your Own Appliance Question

---> CLICK HERE <--- FOR THE CORRECT PART FOR YOUR MODEL

If you have any questions just reply back to me .

Ask Your Own Appliance Question
Was this answer helpful?
Ask Master Tech Your Own Question
Master Tech
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 12,312
12,312 Satisfied Customers
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line

Master Tech is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,591 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

86,056 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

19,605 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
I am trying to find out the cubic feet of an old whirlpool
i am trying to find out the cubic feet of an old whirlpool fridge. i have model and serial number but don't have physical access to the fridge currently … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Washer won't start when i push the start button. Maytag
washer won't start when i push the start button JA: What's the make and model of your washing machine? And can you guesstimate how old it is? Customer: maytag centennial washer JA: Do you plan on doin… read more
Master Tech
Master Tech
Whirlpool Master Technician
12,312 satisfied customers
How to take the control panel off the Model WFW9500TC0
how to take the control panel off the Model WFW9500TC0 Whirlpool Duet Steam Washer. Is there a video or book that will tell you how … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
My husband is very ill and is going into the hospital
My husband is very ill and is going into the hospital tomorrow. His Philips Norelco series 500 is locked. How can we unlock it? … read more
Kelly
Kelly
Appliance Technician
High School or GED
19,605 satisfied customers
I have a Whirlpool French Door refrigerator that is only 5
I have a Whirlpool French Door refrigerator that is only 5 and a half years old. Suddenly the fridge part stopped cooling but the freezer still worked as usual. A repairman told me it was a gas break … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
Model # ed5chqxkq03 Vacation home. Sat vacant approx. 3
Model # ed5chqxkq03 Vacation home. Sat vacant approx. 3 months. Came today, not working. Food spoiled, yada, yada. Not one issue in about 13 years. Worth fixing? Replacement would be same size. Likeli… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Trouble display F5 E1. 2 months. When one tries the self
when one tries the self clean i get this trouble .oven lock will try to operate intermittently when stove is not in use. … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
What happens when the little rubber elbow that hooks into
What happens when the little rubber elbow that hooks into the drain pump has burst and we don't have the crimping tool to install a new one. … read more
kingcobra80
kingcobra80
Fitness Repair Expert
High School or GED
794 satisfied customers
I hear clicking w/ my vissani cooler. Started hearing
started hearing overnight and continued this morning … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
Kenmorerange-errorcodef13, 16hrs. dependsoncost, f-13?
kenmorerange-errorcodef13 JA: I'll do all I can to help. How long have you been dealing with this? Customer: 16hrs. JA: Do you plan on doing the work yourself? Customer: dependsoncost JA: Anything els… read more
Master Tech
Master Tech
Whirlpool Master Technician
12,312 satisfied customers
Refer is warm freezer colder ice cream is a brick. Maytag
there is condensation in the refer and frost buildup in the freezer… read more
Master Tech
Master Tech
Whirlpool Master Technician
12,312 satisfied customers
The start button on my KITCHENAID DISHWASHER KDTM354DSS0 no
Hi, the start button on my KITCHENAID DISHWASHER KDTM354DSS0 no longer functions. The light works, but the button does not activate. I've powered it off and on, but to no avail. Is it likely to requir… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
My washer won't power on, didn t finish cycle, door locked.
My washer won't power on, didn t finish cycle, door locked. … read more
Kelly
Kelly
Appliance Technician
High School or GED
19,605 satisfied customers
Whirpool wzf56r16dw00 over temp alarm going off. Food not
whirpool wzf56r16dw00 over temp alarm going off. Food not frozen, only 2 years old. Just had to throw beef and hog out … read more
Kelly
Kelly
Appliance Technician
High School or GED
19,605 satisfied customers
Oven door locked on its own and started chaddering and wont.
oven door locked on its own and started chaddering and wont … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
My dishwasher will not drain after last cycle. It is a
I HAVE NOT RUN A TEST CYCLE. I HAVE DIPPED ALL WATER FROM WASHER AND UN PLUGGED IT.… read more
applianceguy
applianceguy
Appliance tech
High School or GED
2,118 satisfied customers
My Cabrio dryer is continuously flashing RF. I have cleaned
My Cabrio dryer is continuously flashing RF. I have cleaned every where lint could be, inside and the outside vent … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
Whirlpool Cabrio wtw8500bwo - We had the load balance beeper
Whirlpool Cabrio wtw8500bwo - We had the load balance beeper go off. We rearranged the blankets inside and restarted the machine. However it went off again. We tried to power off the machine, and even… read more
Master Tech
Master Tech
Whirlpool Master Technician
12,312 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x