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I have a whirlpool side-by-side refrigerator, model #

I have a whirlpool...

I have a whirlpool side-by-side refrigerator, model # ED2VHEXTQO1. the auger in the ice bucket has stopped working. The auger motor works fine. The auger itself rotates about 1/4 turn then sticks. is it cost effective to replace just the auger assembly or should I just order a new ice bucket and assembly? I've watched a couple youtube videos on replacing the auger drum, but could not find one on this particular model and am not sure I want to mess with it myself... too many moving parts for me to mess up. Advice?

Contractor's Assistant: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?

Probably 8 years old. model # ED2VHEXTQO1

Contractor's Assistant: Do you plan on doing the work yourself?

Not sure yet. want to get options.

Contractor's Assistant: Anything else we should know to help you best?

That's all I have. willing to have service tech come out if the job is too big.

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Answered in 1 minute by:
3/16/2018
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 86,478
Experience: 9+ years being an appliance technician with factory training.
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There are so many different parts on these buckets that the best thing to do is take the bucket apart and look at the metal blades and such in the head of the bucket. If you can visibly see what is wrong or bent, bend it back or replace the individual part. Otherwise, by time you order and replace the auger and all the blades, it'll cost far more than the entire bucket so I'd just order the entire bucket for about $120 on Amazon. Below is a link to the bucket for your model.

CLICK HERE for bucket

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Customer reply replied 1 month ago
The auger in this bucket is plastic, so I don't know what would be bent... something in the drum probably. I think I'll just order the new bucket. Thank you!

The auger is plastic but it connects to the metal crushing blades and such in the front head of the bucket. That is the part that jams in the front of the bucket head.

Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 86,478
Experience: 9+ years being an appliance technician with factory training.
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Customer reply replied 1 month ago
Gotcha. Thanks!
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