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GE Profile Dishwasher Model #: PDT720SGH7WW. Tub is filled…

GE Profile Dishwasher Model...

GE Profile Dishwasher Model #: PDT720SGH7WW

Contractor's Assistant: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?

Tub is filled with water and does not drain. No evidence that the pump is switching on to empty the tub. Normally, when the unit starts the first sound is the gurgling water being pumped out. I do not hear that sound and the water does not depart. I have checked all other problems associated with non draining tub and pump appears to be the issue. Is there a way to check if the pump is the problem?

Contractor's Assistant: Do you plan on doing the work yourself?

Yes, I can. I installed the unit myself ~ 2 years ago.

Contractor's Assistant: Anything else we should know to help you best?

Unit has been working fine until I noticed the filled tub yesterday. Have since tried running through 3 additional cycles but each time no sound of pump moving water out and tub remains full.

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Answered in 8 hours by:
3/16/2018
Ray
Ray, Home Appliance Technician
Category: Appliance
Satisfied Customers: 417
Experience: Appliance Repair at GE
Verified
Hello, I’m ray and would be happy to help you. Yes it sounds like the pump is out but it could also be the control board that’s not sending voltage to it. The only way to tell would be to check the voltage at the pump.
Ray
Ray, Home Appliance Technician
Category: Appliance
Satisfied Customers: 417
Experience: Appliance Repair at GE
Verified
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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