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I'm getting an error message E:15 and can't shut the

Customer Question
Second opinion] I'm getting...

Second opinion] I'm getting an error message E:15 and can't shut the dishwasher off

Contractor's Assistant: Just to clarify, what's the make and model of your dishwasher? And have you run a diagnostic test cycle?

DWHD440 I don't know how to run the test cycle

Contractor's Assistant: Do you plan on doing the work yourself?

For the moment, yes.

Submitted: 5 months ago.Category: Appliance
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Answered in 28 minutes by:
3/16/2018
Appliance Technician: Ray, Home Appliance Technician replied 5 months ago
Ray
Ray, Home Appliance Technician
Category: Appliance
Satisfied Customers: 416
Experience: Appliance Repair at GE
Verified

Hello. I'm Ray and would be happy to help you. the E15 error code is a computer control board issue and that's why it won't shut off. You can try to turn the breaker off to if for about 5 minutes then power it back on to see if that helps. If it does not work then the control will have to be replaced

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Customer reply replied 5 months ago
OK, thanks. Breaker is off and waiting five minutes
Appliance Technician: Ray, Home Appliance Technician replied 5 months ago

okay. I hope it works for you

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Customer reply replied 5 months ago
Didn't work
Appliance Technician: Ray, Home Appliance Technician replied 5 months ago

:( It is the control. I'm sorry

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Appliance Technician: Ray, Home Appliance Technician replied 4 months ago

Hello

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