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The igniter (small one of five, in middle) will not shut…

Customer Question
The igniter (small one...

The igniter (small one of five, in middle) will not shut down. Continues to lick.

Contractor's Assistant: I'll do all I can to help. How long have you been dealing with this?

15 minutes

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Contractor's Assistant: Anything else we should know to help you best?

What should we do.?

Submitted: 4 months ago.Category: Appliance
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Answered in 5 minutes by:
3/15/2018
Appliance Technician: Tyler Z., Appliance Doc replied 4 months ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 88,406
Experience: 9+ years being an appliance technician with factory training.
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Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

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Appliance Technician: Tyler Z., Appliance Doc replied 4 months ago

If the unit continues to try to ignite, it means that one of your burner switches has either failed or is possibly wet. If you were cleaning, then likely it is just wet. Usually you can just unplug the cooktop and wait 24 hours for the burner switches to dry out. After 24 hours, plug it back in and if it works then great. If not, then the shorted spark switch below one of the knobs will need to be replaced to resolve the issue.

I hope I have earned a 5 star rating. We are on the honor system here. Please remember to rate my service by selecting a star at the top or bottom of the screen before you leave today and reply back here letting me know with a rating of 1-5 stars (5 being the best). If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.

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Appliance Technician: Tyler Z., Appliance Doc replied 4 months ago

Hello again. I'm just following up because I haven't heard back from you and I see this question is still open and unrated. Is there anything else I can help you with?

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