Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

I have a Sharpe Carousel (Model No: 551ZS) after it "cooks"

I have a Sharpe...

I have a Sharpe Carousel (Model No: 551ZS) after it "cooks" longer than two minutes, it powers completely off. That it the display goes black, lights go out, etc...). After a few minutes it powers back on; naturally the clock is back to zero.

Contractor's Assistant: Is your 551ZS connected to a surge protector or power strip?

NO plugged into wall receptacle.

Contractor's Assistant: Have you tried to power reset your TV (unplugging the power for 1-2 minutes, then plugging it back in)?

Yes

Contractor's Assistant: Anything else you want the TV Expert to know before I connect you?

This is a micro-wave!

Show More
Show Less
Ask Your Own Appliance Question
Answered in 5 hours by:
3/16/2018
Ray
Ray, Home Appliance Technician
Category: Appliance
Satisfied Customers: 416
Experience: Appliance Repair at GE
Verified

Hello, I'm Ray and would be happy to help you. ?The problem you are having is the control board is shorting out and needs to be replaced.. How old is the microwave

Ask Your Own Appliance Question
Customer reply replied 5 months ago
Manufactured I Sept 16; label inside says that. Purchased sometime in 2017. Did the power down thing since the beginning.

it should still be under manufacture warranty correct?

Ask Your Own Appliance Question
Customer reply replied 5 months ago
Not sure, but it should be. Can I take it somewhere in Boise?

if it's under a year old it is. Where did you buy it from?

Ask Your Own Appliance Question
Customer reply replied 5 months ago
Walmart

I would call walmart first to ask them what to do

Ask Your Own Appliance Question
Customer reply replied 5 months ago
Thanks

good luck to you and I hope everything goes well for you. I would deeply appreciate it if you would rate me.. thanks and take care, Ray

Ray
Ray, Home Appliance Technician
Category: Appliance
Satisfied Customers: 416
Experience: Appliance Repair at GE
Verified
Ray and 87 other Appliance Specialists are ready to help you
Ask your own question now
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Ray Your Own Question
Ray
Ray
Ray, Home Appliance Technician
Category: Appliance
Satisfied Customers: 416
416 Satisfied Customers
Experience: Appliance Repair at GE

Ray is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,606 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

88,462 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,480 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
Have GE Micro JVM6172. It died in the middle of a 6 minute
Have GE Micro JVM6172. It died in the middle of a 6 minute cooking cycle. A soft reset will eventually bring the panel back to life. Can reset clock, fan works, under lights work etc. When a quick coo… read more
lm0494
lm0494
7 satisfied customers
I recently purchased a Sharp microwave model # 551ZS I
I recently purchased a Sharp microwave model # 551ZS I cannot get it to cook for more than 6 minutes. If I try to enter a longer time it just starts cooking for the 1st. number I enter. I have frozen … read more
Kelly
Kelly
Appliance Technician
High School or GED
20,480 satisfied customers
I have a GE Dual Wave Micro Wave/ Oven and need to replace
I have a GE Dual Wave Micro Wave/ Oven and need to replace the Micro wave. Is this possible ? … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
We have a Sharp microwave that we purchased at Best Buy
We have a Sharp microwave that we purchased at Best Buy about 2 1/2 years ago. My wife tried to use it a few minutes ago and the lights inside were flashing and it was sparking. It scared the hell out… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
I have a 2011 GE spacemaker micro PEM31SM3ss. Needs help.
I have a 2011 GE spacemaker micro PEM31SM3ss. Needs help. I removed elec, plug and reinstalled it, Power and display board lights up, First request is to set clock. I put in a glass cup of water to he… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
I have a Jenn-air oven/micro built in combination. The oven
I have a Jenn-air oven/micro built in combination. The oven has power but does not completely come on. The oven/fan and light will come on for a split second and then go off and the control panel will… read more
Kelly
Kelly
Appliance Technician
High School or GED
20,480 satisfied customers
Why does Sharp Carousel microwave R1870 heat only 59 seconds
We have a Sharp Carousel microwave, Model R-1870 (Serial # 436014) in our motor home. We will put in a two minute time for microwave and it will only go for 59 seconds. We can never get more than 59 s… read more
Don T.
Don T.
President
Associate Degree
179 satisfied customers
I have a G/E Spacemaker micro wave oven, Model # XXXXX 140 001,
I have a G/E Spacemaker micro wave oven, Model # XXXXX 140 001, Serial # XXXXX 920 287, Manufactured Date November 1985. All functions are working property but it does not cook! Will not heat,warmup o… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
I have a samsung microwave oven , that is installed over the
I have a samsung microwave oven , that is installed over the oven, over a year now, the problem is when you turn it on it doesn't work to heat unless u cut on the vent switch. When u turn on the vent … read more
John
John
restaurant equipment technician
Associate Degree
2,103 satisfied customers
Have a Sharp Carousel Model # R-930A(W) C micro wave convecti&#
Have a Sharp Carousel Model # XXXXX(W) C micro wave convection oven.. Suddenly it has become intermittent.. Power remains on, fan runs , timer counts down etc, but there is no heat on either the micro… read more
Randy 43
Randy 43
appliance technician
Vocational, Technical or Trade Scho
3,803 satisfied customers
My Sharp Carousel Microwave was working fine and now it makes
My Sharp Carousel Microwave was working fine and now it makes a loud noise and nothing heats up. The carousel goes around, the light comes on, the loud noise replaces what used to be the low "electric… read more
MASTERTECH
MASTERTECH
Owner
Vocational, Technical or Trade Scho
6,817 satisfied customers
sharp carousel platinum collection Microwave - Display
sharp carousel platinum collection Microwave - Display no longer works - displays giberish and symbols only - is there a board that can be replaced? Lee S.… read more
The Home Smithy
The Home Smithy
Home Appliance Technician
Vocational, Technical or Trade School
6,148 satisfied customers
My Sharp carousel II is a 600 watt model. How do I adjust when
My Sharp carousel II is a 600 watt model. How do I adjust when the recipe calls for heating at 1200 watts, for 1000 watts? I guess I'm askiing for a formula Thank you for your help. [email protected]… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
I have an ewave microwave. The other night night the micro
I have an ewave microwave. The other night night the micro wave made a pop shorted out, and the surface light went out. We replaced the bulbs with 25 watt bulb not 30 watt bulbs. The lights still do n… read more
RUSS
RUSS
Vocational, Technical or Trade Scho
1,824 satisfied customers
my GE probe countertop iscutting off,I flip the breakers, no
my GE probe countertop iscutting off,I flip the breakers, no luck. I plug and unplug the microwave, no luck. Later on, the power is back on in the microwave. Model #jes1651sj02,serial#dm902079u. Help … read more
Tom Goellner
Tom Goellner
Home Appliance Technician
Vocational, Technical or Trade Scho
1,606 satisfied customers
I have a Sharp Model # XXXXX 1870 Micro/Convection Mfg. in 2004.
I have a Sharp Model # XXXXX 1870 Micro/Convection Mfg. in 2004. In Micro mode you can set the cook time for five minutes and it only runs for one minute then shuts off. Hit start it goes for one more… read more
drcool299
drcool299
shop owner
Bachelor\u0027s Degree
22 satisfied customers
I have a sharp carousel and I was cooking a squash it blew
I have a sharp carousel and I was cooking a squash it blew up and opened the door as it blew up and now the micro wave doesn't work when I plug it in there is no electricity to the oven can i fix this… read more
Appliance Medic
Appliance Medic
Service Technician
10,826 satisfied customers
I have a GE Microwave, model WES1450 DMBB, which I enjoy.
I have a GE Microwave, model WES1450 DMBB, which I enjoy. However, when I use it for more than five minutes it trips our 15 watt circuit breaker. Do you have a micro wave with sensor with less wattage… read more
Tom Goellner
Tom Goellner
Home Appliance Technician
Vocational, Technical or Trade Scho
1,606 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x