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My fridge and freezer are warming up then cooling off in a…

My fridge and freezer...

My fridge and freezer are warming up then cooling off in a cycle. The freezer will get about 31 degrees and the fridge will climb to 50

Contractor's Assistant: What's the make and model of the fridge? And can you guesstimate how old is it?

Jenn-air jfc2089hpy2 and is is about 8 years old

Contractor's Assistant: Do you plan on doing the work yourself?

I would like to try

Contractor's Assistant: Anything else we should know to help you best?

Im not sure

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Answered in 1 minute by:
3/15/2018
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 89,204
Experience: 9+ years being an appliance technician with factory training.
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Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

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When the freezer is warming up, do you hear anything running or is the unit 100% silent?

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Customer reply replied 5 months ago
I believe it is all quiet

If it's silent then it's either sticking in defrost or the unit thinks both sections are down to temperature. Either way, the only thing that can cause that is the main control board back behind the refrigerator down by the compressor. The part number is ***** but the board is no longer made so if you can't find a replacement, you'd need to send the board into a place like Core Centric Solutions to have it refurbished. It typically costs about $175 or so and takes about a week to get the board back.

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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 89,204
Experience: 9+ years being an appliance technician with factory training.
Verified
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Customer reply replied 5 months ago
Thank you for all your help. Although it is not the answers I had hoped... You still get 5 stars
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