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When I start dishwasher, it suddenly shuts off and goes

When I start dishwasher...

When I start dishwasher, it suddenly shuts off and goes directly to the Clean led light before it can fill with water UNLESS I open the door and put in about a quart of water. Once it is primed it runs and cleans perfectly.

Contractor's Assistant: Just to clarify, what's the make and model of your dishwasher? And have you run a diagnostic test cycle?

SHE 4AP 02UC

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Contractor's Assistant: Anything else we should know to help you best?

At first we thought it wasn't getting enough water so we took it out and cleaned out the inlet screen. We had some plumbing issues recently and apparently sand clogged the screen initially. Prior to cleaning the screen it would not fill with enough water to clean at all. Since clearing the screen it runs fine after the initial priming.

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Answered in 12 hours by:
3/15/2018
Gina-Moderator
Gina-Moderator, Moderator
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Ray
Ray, Home Appliance Technician
Category: Appliance
Satisfied Customers: 414
Experience: Appliance Repair at GE
Verified
Hello, I’m ray and would be happy to help you. It sounds very much like the electrical fill valve it failing. Over timer calcium and other deposits git in it and destroy the valve
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Dishwasher water inlet valve
Parts #: 607335
Substitution: 00607335
$ 24.26. On sears parts direct website
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https://www.searspartsdirect.com/model-number/she4ap02uc03/1794/0130000.html?searchType=modelSearch&q=SHE%204AP%2002UC&searchTerm=SHE%204AP%2002UC
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Part 0521 on the diagram
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Please let me know if you need anything else. Thanks, Ray
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Customer reply replied 4 months ago
Thank you so very much, you have confirmed my suspicion.
You are very welcome. I would deeply appreciate it if you would rate me. Thank you and care care,Ray
Ray
Ray, Home Appliance Technician
Category: Appliance
Satisfied Customers: 414
Experience: Appliance Repair at GE
Verified
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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