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Kenmore elite 79572053110 will not cool, replaced the main…

Second opinion] kenmore elite***********will not...
Second opinion] kenmore elite***********will not cool, replaced the main control board and still have the same problemJA: Can you guesstimate how old your Kenmore is? And just to clarify, what's the exact model?Customer: i sent you the model number, do you need the serial number, fridge is about 8 years oldJA: Do you plan on doing the work yourself?Customer: yesJA: Anything else we should know to help you best?Customer: professional suggested i replace main control board but that did not fix the problem
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Answered in 12 hours by:
3/15/2018
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Customer reply replied 4 months ago
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Kelly
Kelly, Appliance Technician
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Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

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If the compressor is running, you have a sealed system issue that a new board will not fix.

  1. Is the compressor running?
  2. Do you have a meter to perform any electrical testing with?
Kelly
Kelly, Appliance Technician
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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