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Kenmore elite 79572053110 will not cool, replaced the main…

Kenmore elite***********will not cool...

Kenmore elite***********will not cool, replaced the main control board and still have the same problem

Contractor's Assistant: Can you guesstimate how old your Kenmore is? And just to clarify, what's the exact model?

I sent you the model number, do you need the serial number, fridge is about 8 years old

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Contractor's Assistant: Anything else we should know to help you best?

Professional suggested i replace main control board but that did not fix the problem

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Answered in 2 minutes by:
3/15/2018
Webb-Guy
Webb-Guy, Handyman
Category: Appliance
Satisfied Customers: 3,333
Experience: Maitenance Supervisor
Verified

Hello, and welcome to JustAnswer. My name is ***** ***** I will be the one to assist you. Sorry to hear that you are having this trouble. Now is the compressor in the back running? What about the evaporator fan in the freezer?

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Customer reply replied 4 months ago
compressor is running, evap fan is freezer is running

what about the fan next to the compressor?

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Customer reply replied 4 months ago
not right now

and is the compressor running hot or warm?

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Customer reply replied 4 months ago
fan next to compressor is running, compressor is hot
Customer reply replied 4 months ago
are you still there?
Customer reply replied 4 months ago
Hello

ok if the compressor is running hot and the fan is running next to it that only leaves a Freon leak with the compressor. This will require a tech coming out to fix the issue.

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K​eep in mind this is going to cost a bit of money replacing the compressor and having it charged has to be done by a licensed professional for safety reasons.

Webb-Guy
Webb-Guy, Handyman
Category: Appliance
Satisfied Customers: 3,333
Experience: Maitenance Supervisor
Verified
Webb-Guy and 87 other Appliance Specialists are ready to help you
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Customer reply replied 4 months ago
thanks
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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