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Whirlpool front loading washer: Model #WFW9151YW00. We can…

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Whirlpool front loading washer: Model...
Whirlpool front loading washer: Model #WFW9151YW00. We can only use on normal cycle & we get leakage from the door. When we use on any other cycle the unit floods the floor underneath. Please advise
Submitted: 4 months ago.Category: Appliance
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Answered in 1 minute by:
3/14/2018
Appliance Technician: Kelly, Appliance Technician replied 4 months ago
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 25,679
Experience: Highly accurate diagnostician with over 30 years experience!
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Appliance Technician: Kelly, Appliance Technician replied 4 months ago

Open the door and stretch the rubber door gasket in all directions all the way around the gasket. Do you see any holes or tears inside?

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Customer reply replied 4 months ago
Shoot I stepped out but I can try later, anything else I should check for?
Appliance Technician: Kelly, Appliance Technician replied 4 months ago

The most likely to be leaking is that rubber door boot. However, if you remove the lower access panel from below the door, you can watch as it runs to see if the tub gasket between the tub halves is leaking. Those are the two most common leak points. Let me know what you find! :)

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Customer reply replied 4 months ago
Ok, but what about only being able to run on normal cycle? The other is just like a drip every 3 seconds, any other cycles it floods out the bottom over the course of the cycle.
Appliance Technician: Kelly, Appliance Technician replied 4 months ago

The water level should not change between cycle selections. Does it seem to overfill and come up higher than the bottom of the rubber seal if you look through the door?

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Customer reply replied 4 months ago
How do we pick up from where we left off, I'll be back with the unit in a couple hrs. Also this unit is in my wife's salon & they do primarily towel's, I have to clean the pump lint filter every 2-3 months, could this be a problem?
Appliance Technician: Kelly, Appliance Technician replied 4 months ago

Sure, if it is plugged it can cause leaking but usually you will see an error code before that. I suspect you will find a hole in the door boot. The easiest way back is to follow a link from your email.

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Appliance Technician: Kelly, Appliance Technician replied 4 months ago

Hello, I see this question is still open and I was just following up to see if you require further assistance.

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Customer reply replied 3 months ago
Sorry, been extremely busy, I checked the machine and the door boot does have a tear in it! Do you have a part # ?
Appliance Technician: Kelly, Appliance Technician replied 3 months ago

The part is available at the link below.

CLICK HERE

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