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I had a power surge and my sharp microwave/convection over…

Customer Question
I had a power surge...
I had a power surge and my sharp microwave/convection over the range oven took a hit. No power. I checked and replaced the fuse, but still no power. There is power to electrical wall plug.
Submitted: 4 months ago.Category: Appliance
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Customer reply replied 4 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 4 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 23 minutes by:
3/14/2018
Appliance Technician: Engineer-Tech, Home Appliance Technician replied 4 months ago
Engineer-Tech
Engineer-Tech, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1,240
Experience: Years of Repair Experience, Bachelor's Electrical Engineering Technology, MBA
Verified

Hello and welcome to Just Answer. My name is ***** ***** I will be helping you. Sorry you are having trouble with your Sharp microwave. Please give me a moment to review your question. Please note that it sometimes takes a while to type responses and answers. Also note that you may receive a phone call offer from Just Answer. That is automatically sent by the website and not from the expert.

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Appliance Technician: Engineer-Tech, Home Appliance Technician replied 4 months ago

Please give me the model number from inside the microwave. Thanks.

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Customer reply replied 4 months ago
What services do you need?
Appliance Technician: Engineer-Tech, Home Appliance Technician replied 4 months ago

Just the model number from inside of the microwave. Thanks.

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Customer reply replied 4 months ago
R-1871T
Appliance Technician: Engineer-Tech, Home Appliance Technician replied 4 months ago

Ok, thanks. One moment while I look that up.

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Customer reply replied 4 months ago
No I already spent $28 to get this far
Appliance Technician: Engineer-Tech, Home Appliance Technician replied 4 months ago

One moment please. I am examining a diagram of your microwave.

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Appliance Technician: Engineer-Tech, Home Appliance Technician replied 4 months ago

Can you tell me how old you think this unit is?

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Customer reply replied 4 months ago
Never mind, I found one Craigslist.
Thanks
Appliance Technician: Engineer-Tech, Home Appliance Technician replied 4 months ago

No problem. Have a good night.

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Appliance Technician: Engineer-Tech, Home Appliance Technician replied 4 months ago

By the way, you have a bad control board, which is no longer available.

- PLEASE use the stars at the top or bottom of your screen my service before you leave today. Since we are on the honor system, Just Answer will only credit me for my time if you rate me positively. By giving me a rating of 4 or 5 stars at the TOP RIGHT of your screen I will provide free follow up questions for this appliance after this session. I am not always online, but answer questions as soon as I see them. So if you don't get an answer right away, don't worry, I log on daily to respond to questions. Thank you.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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