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I have an F11 error code coming up on my kenmore elite

I have an F11...

I have an F11 error code coming up on my kenmore elite electric range. Both range top and door lock lights engaged but door can be opened.

Contractor's Assistant: Can you guesstimate how old your Kenmore is? And just to clarify, what's the exact model?

Maybe 8 to 10 years old. Mod***********

Contractor's Assistant: Do you plan on doing the work yourself?

I was hoping there was a reset code to punch in. It worked this am but now notvworking

Contractor's Assistant: Anything else we should know to help you best?

Light in rear of stove was flickering but now isn’t. Light stays on.

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Answered in 3 minutes by:
3/14/2018
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 88,507
Experience: 9+ years being an appliance technician with factory training.
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Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

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F11 is just a shorted touchpad on these Kenmore ovens made by Frigidaire. Try to reset power for 5 minutes and if that doesn't work there is nothing you can do but to order and replace the touchpad for the oven I'm sorry to say. The touchpad is part of the entire control panel and it's no longer made so tracking one down may not be possible. Either way, the part number is###-##-####and it costs about $300 if you can find one. If you can't find a used one or old stock somewhere, you'd be forced to replace the oven. I wish I had better news for you but I hope you understand I can't control that.

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Customer reply replied 4 months ago
Ok thanks. I unplugged it but not for that long. I was worried that was the case. Ty

Not a problem but I'm very sorry once again about the bad news.

Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 88,507
Experience: 9+ years being an appliance technician with factory training.
Verified
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