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We got the part for the Samsung Microwave that you helped me…

Hi Kelly,We got the part...
Hi Kelly,We got the part for the Samsung Microwave that you helped me with last week. Followed your instructions and got the control panel hinged forward and disconnected the ribbon cable, but we cannot find any way to insert the new panel. Obviously there are many wires running to the back of the box. What are we missing??
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Answered in 5 minutes by:
3/14/2018
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 25,660
Experience: Highly accurate diagnostician with over 30 years experience!
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Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

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Customer reply replied 4 months ago
I think we've figured it out, if not I will be back to you. Thanks

Did you order just the touch pad, a sticker with a ribbon cable? If so, the old one will peel off, I use a hair dryer to heat it up[well to ease peeling. Once it is peeled off, the ribbon will pull through the slots in the panel. The new one simply is a sticker, you thread the ribbon cable through the slots and peel the backing off to adhere it to the panel where the old one was removed.

Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 25,660
Experience: Highly accurate diagnostician with over 30 years experience!
Verified
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