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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 91056
Experience:  9+ years being an appliance technician with factory training.
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I'm getting an error code on my dishwasher. I don't know

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I'm getting an error code on my dishwasher. I don't know what to do
JA: Just to clarify, what's the make and model of your dishwasher? And have you run a diagnostic test cycle?
Customer: Model number MDB8959FSZ4. I'm not sure of the make, and I have no idea how to run a diagnostic test cycle. :-(
JA: Do you plan on doing the work yourself?
Customer: If I can.
JA: Anything else we should know to help you best?
Customer: we just had to replace the water intake line because a mouse chewed through it.

Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

What error code are you getting on your dishwasher exactly?

Customer: replied 8 months ago.
It's a little red light in the upper left hand corner of the display. I can't make it out clearly but hubby says it's an error code.

OK that means your control lock is engaged. Press and hold the Sanitize button for 5 seconds and that should reset the lock. If not, you'll need to order and replace the control board inside the door because it has failed.

I hope I have earned a 5 star rating. We are on the honor system here. Please remember to rate my service by selecting a star at the top or bottom of the screen before you leave today and reply back here letting me know with a rating of 1-5 stars (5 being the best). If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.

Tyler Z. and 3 other Appliance Specialists are ready to help you
Customer: replied 8 months ago.
It's working again! Thank you, ***** ***** thank you! You just saved me from going bat crap crazy and probably burning the house down and running away from home!