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I have a ge frig mod- pye22pshbbss that is showing GE logo…

Customer Question
I have a ge...

I have a ge frig mod- pye22pshbbss that is showing GE logo on the display and will not clear

Contractor's Assistant: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?

3 1/2 years old

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Contractor's Assistant: Anything else we should know to help you best?

Frig is cooling but nothing works from the interface

Submitted: 4 months ago.Category: Appliance
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Answered in 5 minutes by:
3/13/2018
Appliance Technician: Tyler Z., Appliance Doc replied 4 months ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 88,503
Experience: 9+ years being an appliance technician with factory training.
Verified

Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

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Appliance Technician: Tyler Z., Appliance Doc replied 4 months ago

Try to unplug the refrigerator for 5 minutes to see if the electronics will reset the panel. If not, press and hold the control lock button in the upper left corner for 5 seconds to see if the panel will unlock. If it still won't respond, your front LCD board has just failed and would need to be replaced. Below is a link to the part you'd need to order for your model. It costs about $260.

CLICK HERE for control board

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Customer reply replied 4 months ago
i have done all of that and and i just put in a new mcu and interface the screen is lit up with the GE logo
Appliance Technician: Melissa Martin, Home Appliance Technician replied 4 months ago
Melissa Martin
Melissa Martin, Home Appliance Technician
Category: Appliance
Satisfied Customers: 110
Experience: Owner at Major Appliance 38 years Experience
Verified

Hello my name is***** am here to help you. I am usually on here in the early morning East Cost time. I will assist you as much as I can if you will be patient with me I will help you. I see you have replace the Interface and the Main control. This main control you are referring to is on the back correct? I am not asking because I don't know, I am asking because there are other boards in your refrigerator and I want to make sure you and I are talking about the same boards. Also, does the interface do anything at all, even a beep or it just sits there looking pretty? Thank you for your patience, I am here to help.

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