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I have a GE Convection Oven ( GRCL 3700 ZWW - 2) and the fan…

Customer Question
I have a GE...

I have a GE Convection Oven ( GRCL 3700 ZWW - 2) and the fan will not stop running. I have checked the thermostat (1078 ) so that is not the problem. How should I proceed (check relays etc)?

Contractor's Assistant: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?

Model is GRCL3700ZWW-2

Contractor's Assistant: Do you plan on doing the work yourself?

SER is mz203178v

Contractor's Assistant: Anything else we should know to help you best?

Everything was normal, my son baked some muffins. He later come to me to say the fan was still running (an hour later). We were going out for a few hours so I unplugged the stove. When I got home I plugged it back in and the fan started up. This was a few days ago, so we keep unplugging the stove if we are not using it. I have checked the thermostat and it is normal at 1078 ohms.

Submitted: 4 months ago.Category: Appliance
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Answered in 10 minutes by:
3/13/2018
Appliance Technician: applianceguy, Customer Service replied 4 months ago
applianceguy
applianceguy, Customer Service
Category: Appliance
Satisfied Customers: 2,159
Experience: Ten Years experience. Certified in most major brands Including Whirlpool Frigidaire maytag Amana.
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Hi. Let me look at breakdown. Be right back.
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Appliance Technician: applianceguy, Customer Service replied 4 months ago
the convection fan is running?
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Appliance Technician: applianceguy, Customer Service replied 4 months ago
You either have a bad control board, or a shorted wire going to convection fan.
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Appliance Technician: applianceguy, Customer Service replied 4 months ago
Unplug unit and remove back panels. Follow wires from convection fan to control board. Look for a wire shorted to ground. If the wires are good, you have a stuck relay on the board.
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Customer reply replied 4 months ago
Thanks,
I checked all that last night. I vacuumed all the dust and checked the wires, everything seem fine (this is my home stove - I am an electrician). Is there a trick for dealing with the relays? I did not notice any burn marks etc, but I did not pull anything off the board.
Appliance Technician: applianceguy, Customer Service replied 4 months ago
Sometimes you can tap the relays and see if it opens. But normally you just replace the board.
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Appliance Technician: applianceguy, Customer Service replied 4 months ago
Did you find a tech sheet on back of range? Sometimes they will label the relays.
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Customer reply replied 4 months ago
No tech sheet or wiring diagram (that used to be standard). Are you able to send me any files with a drawing breakdown of all the parts and also the wiring diagram?
Appliance Technician: applianceguy, Customer Service replied 4 months ago
Parts breakdown can be found at sears parts direct. I will look for wire diagram but G.E is not easy to locate. Will do my best.
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Appliance Technician: applianceguy, Customer Service replied 4 months ago
Unable to find the wire diagram.
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