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How do we get the ice maker to stop making ice? When we open…

Customer Question
How do we get...

How do we get the ice maker to stop making ice? When we open the door ice falls out everywhere!

Contractor's Assistant: What's the make and model? And can you guesstimate how old it is?

Elite 2 level ice capacity 3 cycle self cleaning. About 8 years old

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Contractor's Assistant: Anything else we should know to help you best?

Not than I know of

Submitted: 4 months ago.Category: Appliance
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Answered in 1 minute by:
3/13/2018
Appliance Technician: Tyler Z., Appliance Doc replied 4 months ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 88,379
Experience: 9+ years being an appliance technician with factory training.
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Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

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Appliance Technician: Tyler Z., Appliance Doc replied 4 months ago

Do you have a full model number so I can better assist you? It should be located on a sticker near the ceiling of the refrigerator section and seen if you just open the refrigerator door.

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Customer reply replied 4 months ago
It is a ice machine not a refrigerator ice maker
Appliance Technician: Tyler Z., Appliance Doc replied 4 months ago

OK understood, but do you have a model number located on a sticker just inside the door way usually on the right or left side wall so I can see how the ice level is controlled on your model?

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