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I have a thermador RDSS30RS the oven stopped working will…

Customer Question
I have a thermador...

I have a thermador RDSS30RS the oven stopped working will only read 100 degrees. Had a service guy in he thought it was the control board. Found a place that repairs board emailed back and forth with them and they said no. Suggested it was the thermal fuse or double line relay. I could not find a thermal fuse as was described on line. Serial number 82010023 it was built in 2001

Contractor's Assistant: What's the make and model of your oven? And can you guesstimate how old it is?

Thermador M#RDSS30RS 17 years old

Contractor's Assistant: Do you plan on doing the work yourself?

Yes if possible had a service man come out paid $260 to find out next to nothing

Contractor's Assistant: Anything else we should know to help you best?

Broiler doesn't work and the oven doesn't work... display works all the buttons work when I turn the oven on you can hear a click then it clicks again and the on light lights up but no heat

Submitted: 4 months ago.Category: Appliance
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Answered in 12 hours by:
3/13/2018
Appliance Technician: Gina-Moderator, Moderator replied 4 months ago
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Customer reply replied 4 months ago
I do
Appliance Technician: Kelly, Appliance Technician replied 4 months ago
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 25,672
Experience: Highly accurate diagnostician with over 30 years experience!
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Hi, welcome to Just Answer. Sorry to hear you are having appliance trouble, I know how frustrating that can be! My name is ***** ***** I look forward to helping you!

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Appliance Technician: Kelly, Appliance Technician replied 4 months ago

I am sorry nobody has gotten back to you yet. Are you still needing help with this?

If so, the attached pages show how to access the thermal cut out to reset it.

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