Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I spilled water on the top. When I wiped it all up the

Customer Question
I spilled water on...

I spilled water on the cook top. When I wiped it all up the igniters on all the burners won’t stop clicking even though the knobs are turned to the off position.

Contractor's Assistant: How long has this been going on? And how severe is the problem?

Water was spilled tonight and as soon as I was done cleaning it up it started happening.

Contractor's Assistant: Do you plan on doing the work yourself?

I unplugged the cook top and of course it stopped but as soon as I plug it back in it starts again

Contractor's Assistant: Anything else we should know to help you best?

Yes I can work on it myself

Submitted: 1 month ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 1 minute by:
3/12/2018
Appliance Technician: Engineer-Tech, Home Appliance Technician replied 1 month ago
Engineer-Tech
Engineer-Tech, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1,197
Experience: Years of Repair Experience, Bachelor's Electrical Engineering Technology, MBA
Verified

Hello and welcome to Just Answer. My name is ***** ***** I will be helping you. Sorry you are having trouble with your cooktop. Please give me a moment to review your question. Please note that it sometimes takes a while to type responses and answers. Also note that you may receive a phone call offer from Just Answer. That is automatically sent by the website and not from the expert.

Ask Your Own Appliance Question
Customer reply replied 1 month ago
When can I expect an answer ?
Appliance Technician: Engineer-Tech, Home Appliance Technician replied 1 month ago

I'm sure this is an annoying issue. If the stovetop keeps ticking, one of your burner switches has gotten wet. I would cut power to the cooktop, remove the knobs and any covers under them - then lightly use a hair-dryer from a distance over the burner switches for 10 minutes. I would then go ahead and let it sit overnight so that the burner switches can fully dry out. Afterwards, re-apply power and if it works then you are done.

- PLEASE use the stars at the top or bottom of your screen my service before you leave today. Since we are on the honor system, Just Answer will only credit me for my time if you rate me positively. By giving me a rating of 4 or 5 stars at the TOP RIGHT of your screen I will provide free follow up questions for this appliance after this session. I am not always online, but answer questions as soon as I see them. So if you don't get an answer right away, don't worry, I log on daily to respond to questions. Thank you.

Ask Your Own Appliance Question
Customer reply replied 1 month ago
Thanks but disregard. I googled the solution and took care of it on my own. Please make sure that I am NOT charged anything since you never provided me a solution. I’ve taken screenshots of this chat as proof of no solution offered my tour service. Thank you
Was this answer helpful?
Ask Engineer-Tech Your Own Question
Engineer-Tech
Engineer-Tech
Engineer-Tech, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1,197
1,197 Satisfied Customers
Experience: Years of Repair Experience, Bachelor's Electrical Engineering Technology, MBA

Engineer-Tech is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,591 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

86,056 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

19,605 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
My kenmore model 630.17303401 the lower arm wont turn. 2006.
my kenmore model 630.17303401 the lower arm wont turn … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
2,800 satisfied customers
Dishwasher will not start. Don't know if I have a diagnostic
when I try to set the washer i.e. normal the light doesnot come on ---the pad lock symbol flashes a few times… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
We have a maytag washer that stops when washing and we have
we have a maytag washer that stops when washing and we have to restart it … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
We have a GE Refrigerator TFG22PRWW - side by side. WE are
We have a GE Refrigerator TFG22PRWW - side by side. WE are having a temperature problem and do not understand the dials ? … read more
applianceguy
applianceguy
Appliance tech
High School or GED
2,126 satisfied customers
How much do you charge for answering questions. Is there a
GE Microwave light and fan come on when door is open. Microwave otherwise works. … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
What makes my older model washer walk as it's spinning. It's
what makes my older model washer walk as it's spinning … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
Affinity front load washer does not fill. Hoses clear, no
Affinity front load washer does not fill. Hoses clear, no kinks. Water is on at supply. Dispenser tray is in tight. Door locks. Machine makes continuous sound when turned on but nothing happens. … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
2,800 satisfied customers
Have recently moved into a new home and would like to get an
Have recently moved into a new home and would like to get an owners manual for the Whirlpool dishwasher. The model # is GU1100XTLQ1 serial # FP4323461 … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
2,800 satisfied customers
The dooe to my washer will not open. Has clothes in it along
The dooe to my washer will not open. Has clothes in it along with some visible water. Was going into rinse cycle. Possibly overloaded? How can I get door open? … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
Unacceptable water filter life, replaced filter when
Unacceptable water filter life, replaced filter when indicated on display panel and the next two filters have only lasted 30 days before clogging up and slow dispensing flow. … read more
Ray
Ray
Appliance Repair Technician
High School or GED
248 satisfied customers
Our new dishwasher will not turn on. We used it twice. Now
Our new dishwasher will not turn on. We used it twice. Now the lights don't come on to make a selection or start the washer. … read more
applianceguy
applianceguy
Appliance tech
High School or GED
2,126 satisfied customers
I have a top loader maytag bravos XL washer that will not
i have a top loader maytag bravos XL washer that will not unlock. the display is blinking "du" and the lights around the knob are all lit and blinking … read more
AppTech8579
AppTech8579
1,756 satisfied customers
Need to know how to reset the control lock on Amana front
need to know how to reset the control lock on Amana front load washer … read more
Kelly
Kelly
Appliance Technician
High School or GED
19,605 satisfied customers
I have in Mexico City a US made Whirpool washer and do a
I have in Mexico City a US made Whirpool washer and do a suden change of voltage,the main board card was damage. … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
I have a maytag range and ordered and replaced the control
I have a maytag range and ordered and replaced the control board/clock. When I took the old one out it worked and gave me an F1 code. Sears came out and stated the control was bad. I got a new one and… read more
Kelly
Kelly
Appliance Technician
High School or GED
19,605 satisfied customers
I have uline echelon refrigerator/ freezer drawer. the led
i have uline echelon refrigerator/ freezer drawer. the led control indicates error. i assume i need a new control as i cannot get it to work properly. … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Water leaking from bottom of cabrio, possibly from pump.
water leaking from bottom of cabrio, possibly from pump. … read more
AppTech8579
AppTech8579
1,756 satisfied customers
My Kenmore gas oven will not heat up properly. Model 790
My Kenmore gas oven will not heat up properly. JA: Can you guesstimate how old your Kenmore is? And just to clarify, what's the exact model? Customer: model 790 70292400 JA: Do you plan on doing the w… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x