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I spilled water on the top. When I wiped it all up the

Customer Question
I spilled water on...

I spilled water on the cook top. When I wiped it all up the igniters on all the burners won’t stop clicking even though the knobs are turned to the off position.

Contractor's Assistant: How long has this been going on? And how severe is the problem?

Water was spilled tonight and as soon as I was done cleaning it up it started happening.

Contractor's Assistant: Do you plan on doing the work yourself?

I unplugged the cook top and of course it stopped but as soon as I plug it back in it starts again

Contractor's Assistant: Anything else we should know to help you best?

Yes I can work on it myself

Submitted: 4 months ago.Category: Appliance
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Answered in 1 minute by:
3/12/2018
Appliance Technician: Engineer-Tech, Home Appliance Technician replied 4 months ago
Engineer-Tech
Engineer-Tech, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1,239
Experience: Years of Repair Experience, Bachelor's Electrical Engineering Technology, MBA
Verified

Hello and welcome to Just Answer. My name is ***** ***** I will be helping you. Sorry you are having trouble with your cooktop. Please give me a moment to review your question. Please note that it sometimes takes a while to type responses and answers. Also note that you may receive a phone call offer from Just Answer. That is automatically sent by the website and not from the expert.

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Customer reply replied 4 months ago
When can I expect an answer ?
Appliance Technician: Engineer-Tech, Home Appliance Technician replied 4 months ago

I'm sure this is an annoying issue. If the stovetop keeps ticking, one of your burner switches has gotten wet. I would cut power to the cooktop, remove the knobs and any covers under them - then lightly use a hair-dryer from a distance over the burner switches for 10 minutes. I would then go ahead and let it sit overnight so that the burner switches can fully dry out. Afterwards, re-apply power and if it works then you are done.

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Customer reply replied 4 months ago
Thanks but disregard. I googled the solution and took care of it on my own. Please make sure that I am NOT charged anything since you never provided me a solution. I’ve taken screenshots of this chat as proof of no solution offered my tour service. Thank you
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