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I have a whirlpool front loading washer. Before I could

I have a whirlpool...

I have a whirlpool front loading washer. Before I could start the machine the door is locked and can’t start the machine

Contractor's Assistant: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?

Is less than a year old

Contractor's Assistant: Do you plan on doing the work yourself?

Yes it can

Contractor's Assistant: Anything else we should know to help you best?

Shall I send you the picture of the front panel

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Answered in 1 minute by:
3/12/2018
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 88,380
Experience: 9+ years being an appliance technician with factory training.
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Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

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First thing you want to do is unplug the washer for 60 seconds. Plug it back in and see if the latch unlocks. If not, leave it plugged in for 20 minutes in case it's in flood mode in which case the drain pump will be running and eventually it'll unlock the door after 20 minutes. If none of that works, you'll need to remove the screws coming in from the back of the top panel and unplug the washer. The top panel will pull straight back, up, and off. Now you can reach behind the front panel of the washer to the bottom of the door latch. There is a 1" round plastic pull tab you can pull down on to manually unlock and reset the latch.

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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 88,380
Experience: 9+ years being an appliance technician with factory training.
Verified
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