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I have a Kenmore upright freezer Model 25328432804, the temp…

Customer Question
I have a Kenmore...

I have a Kenmore upright freezer Model*********** the temp doesn't go below 20 degrees. We have already replaced the thermostat on the door by a licensed local repairman. what else could it be, coolant??

Contractor's Assistant: Can you guesstimate how old your Kenmore is? And just to clarify, what's the exact model?

Aprox.2-3 yrs. Model 253 s#28432804

Contractor's Assistant: Do you plan on doing the work yourself?

If possible

Contractor's Assistant: Anything else we should know to help you best?

Not at this time

Submitted: 4 months ago.Category: Appliance
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Answered in 1 minute by:
3/12/2018
Appliance Technician: Kelly, Appliance Technician replied 4 months ago
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 25,693
Experience: Highly accurate diagnostician with over 30 years experience!
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Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

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Appliance Technician: Kelly, Appliance Technician replied 4 months ago
  • Can you hear a fan running in the freezer?
  • Can you see any frost on the lower back wall inside the freezer?
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Customer reply replied 4 months ago
Fan is running, no frost in the inside bottom
Appliance Technician: Kelly, Appliance Technician replied 4 months ago

Are you able to remove the rear panel from the freezer (inside), number 25 at the link below?

CLICK HERE

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