Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

I have a GE dishwasher, model GLD6860N10SS. The bottom spray…

I have a GE...

I have a GE dishwasher, model GLD6860N10SS. The bottom spray arm turns but the upper two spray arms won't turn. So far, the pump and the tube feeding the upper arms have been replaced but the upper arms still won't turn. What is going on?

Contractor's Assistant: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?

Yes it is 10 years old.

Contractor's Assistant: Do you plan on doing the work yourself?

I had a technician work on it.

Contractor's Assistant: Anything else we should know to help you best?

I don't think so.

Show More
Show Less
Ask Your Own Appliance Question
Customer reply replied 4 months ago
Water is coming out the upper spray arms but they don't turn.
Answered in 8 hours by:
3/13/2018
kingcobra80
kingcobra80, Repair Technician
Category: Appliance
Satisfied Customers: 5,980
Experience: 20+ years experience repairing/installing various appliances
Verified
It sounds like a water pressure issue. Chances are the holes where the water comes out are plugged or the divertor in the pump is bad. Check the holes first.
Ask Your Own Appliance Question
Please let me know if this helped and if it did please accept my answer and rate my service. Let me know what I can do to earn 5 stars.
kingcobra80
kingcobra80, Repair Technician
Category: Appliance
Satisfied Customers: 5,980
Experience: 20+ years experience repairing/installing various appliances
Verified
kingcobra80 and 87 other Appliance Specialists are ready to help you
Ask your own question now
Customer reply replied 4 months ago
I spoke to the technician who worked on my dishwasher and there is nothing clogging the holes in the wand where water comes out and the pump was replaced which connects to the base wand. A tube runs from the base wand assembly, up the rear wall of the dishwasher to the mid-level wand and then up to a smaller wand at the top of the dishwasher. This tube feeding the upper two wands was replaced. When the dishwasher is running, the base level wand spins and water sprays, but while water comes out of the holes in the upper two wands, the upper two wands will not spin. The upper two wands turn freely when pushed by hand. We don't get it.
Try cleaning the coarse and fine filters.
Ask Your Own Appliance Question
Customer reply replied 4 months ago
Where are the coarse and fine filters?
The coarse is the main one in the bottom. The fine is part #451 in this diagram https://www.dropbox.com/s/3z8gxlmir09r34p/15211992717321977617394.jpg?dl=0
Ask Your Own Appliance Question
If the screens are clean I would change the sump inlet housing part#505
Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask kingcobra80 Your Own Question
kingcobra80
kingcobra80
kingcobra80, Repair Technician
Category: Appliance
Satisfied Customers: 5,980
5,980 Satisfied Customers
Experience: 20+ years experience repairing/installing various appliances

kingcobra80 is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,606 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

88,365 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,457 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
I have a Kenmore Dishwasher Model 665.1703S401, Serial
I have a Kenmore Dishwasher Model(###) ###-####401, Serial #FS2113069 Center and top wash arms do not turn so top rack doesn't get clean. I cleaned out everything, Nothing is clogged or plugged up. Th… read more
Chas
Chas
Master Appliance Repair Technician
Vocational, Technical or Trade Scho
9,421 satisfied customers
Good morning. I have an 8yr old GE dishwasher (PDW8680N00SS)that
Good morning. I have an 8yr old GE dishwasher (PDW8680N00SS)that won't spray through the upper arms. It has good water pressure from the supply and fills up through the bottom and drains properly. Do … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,365 satisfied customers
The upper spray arm will not rotate. I have removed, cleaned,
The upper spray arm will not rotate. I have removed, cleaned, and re-installed; water drips out, but the arm will not turn. Easy to turn by hand. The lower arm works ok.… read more
Appliance Medic
Appliance Medic
Service Technician
10,826 satisfied customers
I have a dishwasher model no. KUDK02CRWH1. The upper spray
I have a dishwasher model no. KUDK02CRWH1. The upper spray arm does rotate. The sump has been cleaned out and ever thing is clear.and all the holes are clear in the spray arm. I've taken the feed tube… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,365 satisfied customers
I have an Amana Sofsound III dishwasher. The blade that should
I have an Amana Sofsound III dishwasher. The blade that should turn and shoot water around on the upper dish tray does not turn so that the dishes in the upper basket do not get washed. I have checked… read more
Bryan
Bryan
Tech/owner
12,087 satisfied customers
I have a 10 year old GE Profile PDW 7880 dishwasher. I replaced
I have a 10 year old GE Profile PDW 7880 dishwasher. I replaced the upper spray arms, the fine mesh filter, and installed a new impeller kit in the pump. The upper spray arm is still not spinning. I d… read more
Bryan
Bryan
Tech/owner
12,087 satisfied customers
Dishwasher Bosch shu9902uc 06 - purchased in 2000 Upper spray
Dishwasher Bosch shu9902uc\06 - purchased in 2000 Upper spray arm won't turn resulting in "crusty"glassware despite having: cleaned out filters, spray arms impeller motor area, feed tube @ motor end. … read more
Appliance Man
Appliance Man
Appliance Tech
9,891 satisfied customers
The upper basket spray assemblies are not rotating. There are
The upper basket spray assemblies are not rotating. There are two, a smaller one above the upper basket and a larger one attached to the bottom of the upper basket. The lower spray assembly beneath th… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,365 satisfied customers
Hi, I have a Kenmore dishwasher (mod# 665.13589K7C0; Type
Hi, I have a Kenmore dishwasher (mod# XXXXX; Type 575-D; S/N FW1808191) that isn't getting the dishes clean at all anymore. There doesn't seem to be enough water pressure inside the unit to turn the u… read more
Mike
Mike
Owner
Vocational, Technical or Trade Scho
17,625 satisfied customers
I have a frigidaire Dishwasher model gsb5712bc1. The top rack
I have a frigidaire Dishwasher model gsb5712bc1. The top rack is not washing, I am not pumping water to the top sprayer attachment. I am pumping water through the bottom rack sprayer with no issue. Ca… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
A week ago I discovered what Ive come to find out is an upper
A week ago I discovered what I've come to find out is an "upper spray arm" laying in the upper rack. It obviously had broken. I found out that it is WPL Part No.(NNN) NNN-NNNN purchased one on line an… read more
Bob L Your  Appl Pal
Bob L Your Appl Pal
Owner
Vocational, Technical or Trade Scho
7,404 satisfied customers
I have a dishwasher Kenmore model 665.15954 (about 10 yrs old)
I have a dishwasher Kenmore model 665.15954 (about 10 yrs old) and the problem is items on the top tray do not get washed properly. The bottom tray works ok. Also the soap dispenser always has some de… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
We have a 2 year old GE Profile Dishwasher that has been incredibly
We have a 2 year old GE Profile Dishwasher that has been incredibly quiet. It now makes a significant noise. With the dishwasher empty, when a rotate the bottom bar manually, it appears to be out of r… read more
Tom Goellner
Tom Goellner
Home Appliance Technician
Vocational, Technical or Trade Scho
1,606 satisfied customers
My maytag dishwashers top spray arm does not spin or spray
My maytag dishwasher's top spray arm does not spin or spray water. I have just cleaned out the internal flow tube and found nothing. I also cleaned out the area at the bottom of the dishwasher and fou… read more
Dave
Dave
Master's Degree
291 satisfied customers
Our dishwasher isnt cleaning our dishes. What weve been able
Our dishwasher isn't cleaning our dishes. What we've been able to establish so far is that the water pressure coming out of the lower rack's spray nozzles is low, and there's no spray coming out of th… read more
rob clement
rob clement
service/technical manager
Vocational, Technical or Trade Scho
573 satisfied customers
My GE Monogram ZBD0710K10SS dishwasher will not clean dishes
My GE Monogram ZBD0710K10SS dishwasher will not clean dishes unless they are clean when the dishwasher starts. We have had it for 3 years, but I have been too distracted on other things until now. It … read more
Mr Repair
Mr Repair
Vocational, Technical or Trade Scho
40 satisfied customers
I have a Kenmore(NNN) NNN-NNNNdishwasher. Recently, the dishes
I have a Kenmore(NNN) NNN-NNNNdishwasher. Recently, the dishes placed in the top rack have not been getting cleaned properly (the dishes on the bottom rack are clean). I've checked for debris in the u… read more
Master Tech
Master Tech
Vocational, Technical or Trade Scho
13,241 satisfied customers
I HAVE A FRIGIDAIRE 950 SERIES DISHWASHER AND FOR SOME ...
I HAVE A FRIGIDAIRE 950 SERIES DISHWASHER AND FOR SOME REASON IT''S GOTTEN WORSE AND WORSE AT RINSING THE DISHES OFF. I HAVE GONE THROUGH EACH AND EVERY DRAIN SCREEN AND WATER FILL INLET MAKING SURE A… read more
DennisH
DennisH
IN-Home Appliance Technician
Vocational, Technical or Trade Scho
136 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x