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I have a GE stove top with 4 burners. One of the 8" burners…

Customer Question
I have a GE...

I have a GE stove top with 4 burners. One of the 8" burners will not regulate from warm to Hi. When it is turned on low, it rises to high tempature rapidly.

Contractor's Assistant: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?

Don't have the model no. but it is at least 20 years old

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Contractor's Assistant: Anything else we should know to help you best?

Yes, I unhooked the burner yesterday to put a new burner pan and then reconnected the burner. when I turned it on, it popped. When I looked at it, it seems that the leads were touching one another when I closed it up last night and that resulted in the short because there was black burn on the small tile covers of the burner connection.

Submitted: 4 months ago.Category: Appliance
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Answered in 7 minutes by:
3/12/2018
Appliance Technician: Engineer-Tech, Home Appliance Technician replied 4 months ago
Engineer-Tech
Engineer-Tech, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1,238
Experience: Years of Repair Experience, Bachelor's Electrical Engineering Technology, MBA
Verified

Hello and welcome to Just Answer. My name is ***** ***** I will be helping you. Sorry you are having trouble with your GE range. Please give me a moment to review your question. Please note that it sometimes takes a while to type responses and answers. Also note that you may receive a phone call offer from Just Answer. That is automatically sent by the website and not from the expert.

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Appliance Technician: Engineer-Tech, Home Appliance Technician replied 4 months ago

Since you don't have a model number, can you tell me if this stovetop is stand-alone in a counter or part of a range with an oven?

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Customer reply replied 4 months ago
Stand alone
Appliance Technician: Engineer-Tech, Home Appliance Technician replied 4 months ago

Ok, you will need to replace the switch associated with that burner. That part was damaged when the element shorted out. Without a model number, you will need to take the old switch into a local appliance parts store and have it matched up.

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Appliance Technician: Engineer-Tech, Home Appliance Technician replied 4 months ago

Is there anything else I can answer for you?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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