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I have a Wolf 36” induction cooktop. Was cooking soup and…

Customer Question
I have a Wolf...

I have a Wolf 36” induction cooktop. Was cooking soup and the unit turned off and displayed a HOT signal. Several minutes later we were able to turn it on but after a few minutes it became uncontrollable and would not allow lowering of the j

Contractor's Assistant: Can you guesstimate how old your Wolf is? And just to clarify, what's the exact model?

I can’t find the manual. It is about 2-3 years old

Contractor's Assistant: Do you plan on doing the work yourself?

No do I need atechnician

Contractor's Assistant: Anything else we should know to help you best?

I had to pull the pot off the burner to stop it from boiling over

Submitted: 3 months ago.Category: Appliance
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Answered in 3 minutes by:
3/11/2018
Appliance Technician: Kelly, Appliance Technician replied 3 months ago
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 25,454
Experience: Highly accurate diagnostician with over 30 years experience!
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Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

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Appliance Technician: Kelly, Appliance Technician replied 3 months ago

May I please have your model number so I am able to provide you with accurate, model specific information? The tag is on the bottom of the cooktop, accessed from inside the cabinet below.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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