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The power is out on our built-in KitchenAid refrigerator.

Customer Question
The power is out...

The power is out on our built-in KitchenAid refrigerator. checked the circuitbreaker...it's on...what do I do for trouble shooting?

Contractor's Assistant: Can you guesstimate how old your KitchenAid is? And just to clarify, what's the exact model?

It is new last year..model # KBSD608EBS

Contractor's Assistant: Do you plan on doing the work yourself?

I don't know...depends on trouble shoot plan

Contractor's Assistant: Anything else we should know to help you best?

No...help!

Submitted: 4 months ago.Category: Appliance
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Answered in 9 minutes by:
3/10/2018
Appliance Technician: Appliance Tech Dave, Home Appliance Technician replied 4 months ago
Appliance Tech Dave
Appliance Tech Dave, Home Appliance Technician
Category: Appliance
Satisfied Customers: 2,921
Experience: 30 years experience specializing in Whirlpool, KitchenAid and Kenmore
Verified

Hello, this is Dave and I welcome you to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

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Appliance Technician: Appliance Tech Dave, Home Appliance Technician replied 4 months ago

Is the refrigerator totally dead? Do the lights come on in either side?

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Customer reply replied 4 months ago
No ... nothing is on
Customer reply replied 4 months ago
Are you there?
Customer reply replied 4 months ago
Dave...where are you?
Customer reply replied 4 months ago
Where is the tech?
Customer reply replied 4 months ago
24 hours??? You’ve got to be kidding!! I am paying for help now or forget it!
Appliance Technician: Kelly, Appliance Technician replied 4 months ago
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 25,687
Experience: Highly accurate diagnostician with over 30 years experience!
Verified

Hello, I am sorry nobody has gotten back to you yet. Are you still needing help with this?

If so, the issue is likely with the main power switch mounted above the doors. It is shown as number 42 in the diagram at the link below.

CLICK HERE

Can you inspect that switch for any issues, like burnt connections or wires?

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