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Dryer doesn't heat up checked the igniter and it glows but…

Dryer doesn't heat up...

Dryer doesn't heat up checked the igniter and it glows but doesn't ignite

Contractor's Assistant: What's the make and model of your dryer? And can you guesstimate how old it is?

Whirlpool wgd5100vq1 and I think its about 8 yrs old

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Contractor's Assistant: Anything else we should know to help you best?

The setting knob if I put it on automatic dry it gets stuck at one spot

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Answered in 1 minute by:
3/10/2018
Appliance Tech Dave
Appliance Tech Dave, Home Appliance Technician
Category: Appliance
Satisfied Customers: 2,905
Experience: 30 years experience specializing in Whirlpool, KitchenAid and Kenmore
Verified

Hello, this is Dave and I welcome you to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

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Does the ignitor ever stop glowing?

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Customer reply replied 4 months ago
after a few seconds it does

Thanks. Are you on propane or natural gas? As long as the gas supply is connected you likely have a bad coil in the valve. Do you have a meter to check the coils?

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Customer reply replied 4 months ago
natural gas and no I don't have a meter to check the coils

Okay, well iot is a safe bet one of the coils has failed and they come as a kit. One part number is ***** you need to replace both coils. The part number is ***** You can get them at a local Sears or other appliance store or many places online. Does this help? Dave

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Customer reply replied 4 months ago
it does thank you
Customer reply replied 4 months ago
hope fully that will fix it

You are welcome. Best wishes to you.

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Customer reply replied 4 months ago
thank you

;)

Appliance Tech Dave
Appliance Tech Dave, Home Appliance Technician
Category: Appliance
Satisfied Customers: 2,905
Experience: 30 years experience specializing in Whirlpool, KitchenAid and Kenmore
Verified
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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