Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

I have a dishwasher energy star 2017 model. i went to start…

I have a dishwasher...

I have a dishwasher energy star 2017 model. i went to start the DW pushed the prowash button usually it lights up then pushed the start button. notthing happened the lock emblem flashes 3 times and nothing. it worked fine this morning. I unpluged the power let it set and plugged it back in the same trhing.

Contractor's Assistant: Just to clarify, what's the make and model of your dishwasher? And have you run a diagnostic test cycle?

Kitchen aid KDTM354Dss4

Contractor's Assistant: Do you plan on doing the work yourself?

Lf I can

Contractor's Assistant: Anything else we should know to help you best?

What should I look for and do

Show More
Show Less
Ask Your Own Appliance Question
Answered in 1 minute by:
3/10/2018
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 88,490
Experience: 9+ years being an appliance technician with factory training.
Verified

Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

Ask Your Own Appliance Question

It sounds like your control lock is just engaged. To remove the control lock, press and hold the "TOP RACK ONLY" button for 5 seconds and that should remove the control lock so you can use the dishwasher like normal once again.

I hope I have earned a 5 star rating. We are on the honor system here. Please remember to rate my service by selecting a star at the top or bottom of the screen before you leave today and reply back here letting me know with a rating of 1-5 stars (5 being the best). If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.

Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 88,490
Experience: 9+ years being an appliance technician with factory training.
Verified
Tyler Z. and 87 other Appliance Specialists are ready to help you
Ask your own question now
Customer reply replied 4 months ago
It worked
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Tyler Z. Your Own Question
Tyler Z.
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 88,490
88,490 Satisfied Customers
Experience: 9+ years being an appliance technician with factory training.

Tyler Z. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,606 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

88,490 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,457 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
My kitchen aid dishwasher, just a few months old, is "stuck"
My kitchen aid dishwasher, just a few months old, is "stuck" The Prowash and Start butttons are flashing and a red lock sumbol I've never seen before is also flashing. Been several hoursnow. Cancel do… read more
Appliance Tech Dave
Appliance Tech Dave
Vocational, Technical or Trade Scho
1,116 satisfied customers
Kitchen aid dishwasher push start button but button just
Kitchen aid dishwasher push start button but button just blinks and nothing happens when door is closed. Light goes solid then begins to blink. Exterior blue button does not light … read more
Kelly
Kelly
Appliance Technician
High School or GED
20,457 satisfied customers
A red padlock appeared on the front of my Kitchen Aide
A red padlock appeared on the front of my Kitchen Aide dishwasher and now I can't get it to start … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,490 satisfied customers
Dishwasher is control panel is saying control locked.
Dishwasher has control panel stating "control locked." I cannot get any other button to work. It is a Kitchen Aid KUDE70FXSSS5. No other buttons light up when I push them. I am hoping it is a reset ma… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,490 satisfied customers
I can not get my kitchen aide dishwasher to start. This is a
I can not get my kitchen aide dishwasher to start. This is a fairly new model (six months). The control panel will not start....but there is a red light lock button that goes on when I press when I pr… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,490 satisfied customers
Our Kitchen-Aid dishwasher is about 5 years old and very infrequently
Our Kitchen-Aid dishwasher is about 5 years old and very infrequently used. The lower level of our upper and lower level kitchen-aid dishwasher's electronic control buttons keep flashing and I cannot … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
I have a kitchen aid dishwasher Model #KUDI24SEWH5 The
I have a kitchen aid dishwasher Model #KUDI24SEWH5 The dishwasher does not start at all. The only light that works is the child lock light when the door is closed. I tried clicking high temp wash butt… read more
Appliance Medic
Appliance Medic
Service Technician
10,826 satisfied customers
I just bought and installed a KitchenAid dishwasher (model
I just bought and installed a KitchenAid dishwasher (model KDTE334DBL0). I've run two cycles on ProWash with Heat Dry. When the dishwasher is completely done, the dishes are mostly dry but not complet… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,490 satisfied customers
I have a kenmore dishwasher 575-D. Model 13893K802 Any button
I have a kenmore dishwasher 575-D. Model 13893K802 Any button I push the light on that button will just flash repeatedly. Cannot start that dishwasher. Any help would be appreciated.… read more
Appliance Medic
Appliance Medic
Service Technician
10,826 satisfied customers
Good Morning. We have a Kitchen Aid dishwasher maybe a year
Good Morning. We have a Kitchen Aid dishwasher maybe a year old and our control panel is locked. Usually I pushed normal wash and it goes but now control panel keeps flashing locked...… read more
gst85
gst85
Appliance Tech
3,355 satisfied customers
The kitchen aid dishwasher is not working - the child lock
The kitchen aid dishwasher is not working - the child lock light keeps flashing and it will not accept "normal then energy saver than start" the child lock keeps blinking if I hit "cancel" cancel keep… read more
Kelly
Kelly
Appliance Technician
High School or GED
20,457 satisfied customers
I have a kitchen aide Model KUD101ILBL5 dishwasher. IT
I have a kitchen aide Model KUD101ILBL5 dishwasher. IT wont start. If you press the cancel button it runs it two minute drain cycle and stops. I then press cancel to reset and it just runs the drain c… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,490 satisfied customers
My kitchen aid dishwasher is unresponsive - wont start. The
My kitchen aid dishwasher is unresponsive - won't start. The control lock had been on. I got that off by holding down the energy saver dry button, but now nothing. any ideas?… read more
Appliance Tech Dave
Appliance Tech Dave
Vocational, Technical or Trade Scho
1,116 satisfied customers
Kitchen Aid Quiet Plus I need to reset the panel the dishwasher
Kitchen Aid Quiet Plus MODEL # XXXXX I need to reset the panel the dishwasher will not fill in the normal mode I've been able to reset the panel from the cancel button in the past but, I can't remembe… read more
Chas
Chas
Master Appliance Repair Technician
Vocational, Technical or Trade Scho
7,026 satisfied customers
Have a side by side Kitchen Aid Seperba refrigerator (Model
Have a side by side Kitchen Aid Seperba refrigerator (Model # XXXXX) last night refrigerator light went off... didn't think much about it. Woke up to a puddle of water on the floor in front of fridge … read more
Appliance Man
Appliance Man
Appliance Tech
8,952 satisfied customers
I have a Kitchen Aid Dishwasher model # KUDC25CHBT1 which I
I have a Kitchen Aid Dishwasher model # XXXXX which I bought in 1999. The dishwasher stopped working and the Sani Rinse is flashing. When I press any other button the child lock light comes on. When I… read more
Mr Repair
Mr Repair
Vocational, Technical or Trade Scho
40 satisfied customers
I have a kitchen aid dishwasher that is not working. The control
I have a kitchen aid dishwasher that is not working. The control lock light is on and the washer does not start. i tried unplugging it and plugging it back to reset it but no luck. the model is kudi01… read more
esequiel walker
esequiel walker
Appliance technician
High School or GED
4,647 satisfied customers
I HAVE A GE PROFILE QUIET POWER II DISHWASHER ...CAN NOT GET
I HAVE A GE PROFILE QUIET POWER II DISHWASHER ...CAN NOT GET BUTTONS TO WORK CLEAN LIGHT FLASHES TRIED TO HOLD HEATDRY BUTTON FOR 5 SECONDS NO LUCK TRIED TO UNPLUG FOR 30 MIN NO LUCK ANY SUGGESTIONS?… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,490 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x