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We just bought a used Whirlpool Cabrio washer/dryer. The…

Customer Question
We just bought a...

We just bought a used Whirlpool Cabrio washer/dryer. The dryer worked when FIRST plugged in and for about 20 minutes with a small load of sheets and pillow cases. It then powered off completely and will not power back on. We've checked the fuses, unplugged/plugged back in, everything we could think of - but it will still not power back on.

Contractor's Assistant: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?

Cabrio - big, grey/steel color, steam option

Contractor's Assistant: Do you plan on doing the work yourself?

Sorry, I can't find the paperwork on it. I think it's still in my daughter's car

Contractor's Assistant: Anything else we should know to help you best?

Debends on if it's an easy fix. A fuse in the dryer? Something overheated or burned out after that first load? Can we diagnose it ourselves?

Submitted: 1 month ago.Category: Appliance
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Customer reply replied 1 month ago
Whirlpool Cabrio Dryer - Model: WED8500DC Serial: M53736729
Answered in 1 day by:
3/11/2018
Appliance Technician: Webb-Guy, Handyman replied 1 month ago
Webb-Guy
Webb-Guy, Handyman
Category: Appliance
Satisfied Customers: 2,881
Experience: Maitenance Supervisor
Verified

Hello, and welcome to JustAnswer. My name is ***** ***** I will be the one to assist you. Sorry to hear that you are having this trouble. I apologize for the extended wait time you experienced, I've only just come online now and would like to assist you with your question if you are still needing help that is?

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Customer reply replied 1 month ago
Still trying to figure it out
Customer reply replied 1 month ago
I prefer doing this online. I'm fine with typing
Appliance Technician: Webb-Guy, Handyman replied 1 month ago

so​rry if the site offered the phone call its not from me. Do you happen to have a multimeter?

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John
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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