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Bravos XL spin basket off center....?easy fix??? MVWB752BWO…

Bravos XL spin...

Bravos XL spin basket off center....?easy fix???

Contractor's Assistant: Just to clarify, what's the make and model of the appliance? And has it done this before?

MVWB752BWO recent after unbalanced load

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Contractor's Assistant: Anything else we should know to help you best?

Minimal experience at repairs

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Answered in 8 minutes by:
3/10/2018
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 25,694
Experience: Highly accurate diagnostician with over 30 years experience!
Verified

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

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Is one corner sloping or what exactly do you mean by it being off center?

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Customer reply replied 4 months ago
after an unbalanced load of laundry my machine tub is off balance. at the start of the spin there is a loud thunk noise. It dos spin but very loud
Customer reply replied 4 months ago
general diagnosis/basic manual would help
Customer reply replied 4 months ago
the number you are texting is a land line

Does it seem to slope to one corner or does the opening appear to be offset from the cabinet top? I don't have any control over the texting or auto offers, unfortunately, they are generated by the site.

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Customer reply replied 4 months ago
offset toward back

Thank you. This is a common problem and one a kit has been designed for. Please allow me just a few minutes to prepare some information for you, thank you!

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The suspension rods will need to be replaced. The video at the link below shows how that is done! Your model is a little different but the process is the same.

CLICK HERE

The link below is to the part you will need!

CLICK HERE

If you would be so kind, would you please remember to rate my service USING THE STAR SCALE at the top or the bottom of the page before you leave today? You may post back at anytime with follow up questions. Please let me know how I may earn your 5 star rating! Thank you so much!

Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 25,694
Experience: Highly accurate diagnostician with over 30 years experience!
Verified
Kelly and 87 other Appliance Specialists are ready to help you
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Customer reply replied 4 months ago
thank you. I think I can handle this.

You are very welcome, thank you!

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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