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I ran the Self Clean on my Jenn Air oven and when the cycle…

I ran the Self...

I ran the Self Clean on my Jenn Air oven and when the cycle was finished, the fan wouldn't shut off. I tried flipping the breaker, hitting Cancel, and even starting a bake cycle. When I try to set it to bake, it acts like it's already preheated, but won't heat up.

Contractor's Assistant: Can you guesstimate how old your Jenn-Air is? And just to clarify, what's the exact model?

Just a sec and I'll look.

Contractor's Assistant: Do you plan on doing the work yourself?

It's a double oven model #WW30430P, serial number 10977568WQ

Contractor's Assistant: Anything else we should know to help you best?

I just thought there might be some secret "reset" code. I know dishwashers have that sometimes.

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Answered in 5 minutes by:
3/9/2018
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 89,322
Experience: 9+ years being an appliance technician with factory training.
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The ran is running because the oven thinks it's still hot inside the oven. That's also why it won't preheat since it thinks the oven is already warm. This is either a bad oven sensor or a bad display relay control board. You can't test the board but you can test the sensor. Open the door and remove the 3-4" long thin metal rod attached to the back wall. There are 2 screws holding the sensor on that you can remove and then pull the sensor forward until you can disconnect it. With a multimeter, check the resistance of the sensor at room temperature and it should be about 1080 ohms. If it's not, replace the sensor, otherwise you need to replace your relay board.

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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 89,322
Experience: 9+ years being an appliance technician with factory training.
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