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Roper washer Mod RTW4516Fw1 Won't spin or drain. Replaced…

Customer Question
Roper washer Mod RTW4516Fw1...

Roper washer Mod RTW4516Fw1 Won't spin or drain. Replaced Lid switch, started working again. Cust just called 2 days later, started doing same thing. What is the prob????

Contractor's Assistant: What's the make and model of your washing machine? And can you guesstimate how old it is?

I just gave u Mod #, Roper built? by Whirlpool, NEW abt 6 mo old.

Contractor's Assistant: Do you plan on doing the work yourself?

YES

Submitted: 5 months ago.Category: Appliance
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Answered in 2 minutes by:
3/9/2018
Appliance Technician: Tyler Z., Appliance Doc replied 5 months ago
Tyler Z.
Tyler Z., Appliance Doc
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Satisfied Customers: 89,204
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Appliance Technician: Tyler Z., Appliance Doc replied 5 months ago

The lid switch won't stop this unit from draining and spinning, it would stop it from running at all. If it's not draining and spinning, either your drain pump is bad and working intermittently. You have a clogged drain line, or the actuator isn't shifting properly so it's refusing to drain and spin. Either way the unit is still under warranty so I'd call Whirlpool at 1.***-***-**** and they should be able to send someone out to repair it at no charge.

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