Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

I have a Jenn Air dual fuel range, the surface burners work…

I have a Jenn...

I have a Jenn Air dual fuel range, the surface burners work and the light and the timer but none of my oven buttons work, not the bake, broil, convect, rapid heat, favorites, set up, clean, or more option buttons work. I tried to unlock it by pushing the back and enter button at the same time, nothing works, this is all of a sudden.

Contractor's Assistant: Can you guesstimate how old your Jenn-Air is? And just to clarify, what's the exact model?

10 years, I have never had any problems with it. I used it just fine 4 days ago.

Contractor's Assistant: Do you plan on doing the work yourself?

Well, no I was hoping that there was some trouble shooting I could do. as I can not understand why all of a sudden it just does not work. Could my cleaning lady inadvertenly pushed something to cause this yesterday.?

Contractor's Assistant: Anything else we should know to help you best?

Not at this time.

Show More
Show Less
Ask Your Own Appliance Question
Answered in 1 minute by:
3/9/2018
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 12,299
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Verified

My name is Woody.
I`m sorry to hear that your having issues!
I will do my best to take the information that you provide to me and make a Diagnosis for you to be able to repair your own Appliance.
Please note it takes time to type and add links so please be patient.
Also the website will send you a phone call offer that is not from me!

Can I please have the Full model number of the unit to better assist you ?

Ask Your Own Appliance Question
Customer reply replied 1 month ago
JDS8850BDS or it is JOS8850BOS, I can't make out if that second letter and second to last letter is a D or an O or number 0

So just to be sure the clock display lights up and you CAN program the oven heating cycle but it just does not heat is that correct?

Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 12,299
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Verified
Master Tech and 87 other Appliance Specialists are ready to help you
Ask your own question now
Phone call session started
Customer reply replied 1 month ago
No, The clock is lighted but NONE of the buttons on the leftwork, not the bake, broil, convection, rapid heat, favorites, set up , clean, or more options. The do nothing when I push any of them. The oven light works

The link below is to the part you will need from a highly recommended company rated A+ with the Better Business Bureau.
They offer a 100% money back guarantee, EVEN ON INSTALLED ELECTRICAL PARTS, for an entire year!
They are the only company to allow returns on installed parts for a refund and offer a FULL ONE YEAR WARRANTY!

---> CLICK HERE <--- FOR THE CORRECT PART FOR YOUR MODEL

If you have any questions just reply back to me .

Ask Your Own Appliance Question
Customer reply replied 1 month ago
Woody, just wanted to thank you for your help and to also let you know that turning off the circuit breaker and back on did the trick. Thanks.

Great , glad to hear it .

If you need me again for any other issues you can request me Master Tech.

Ask Your Own Appliance Question
Was this answer helpful?
Ask Master Tech Your Own Question
Master Tech
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 12,299
12,299 Satisfied Customers
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line

Master Tech is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,591 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

86,056 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

19,605 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
Hello. I have a Kenmore pro, dual fuel range oven. Model 790-79623.
Hello. I have a Kenmore pro, dual fuel range oven. Model 790-79623. Recently, while cooking, the oven BEEPS and the oven temp indicator fluctuates. Then it goes back to normal. During a recent 60 minb… read more
Chas
Chas
Master Appliance Repair Technician
Vocational, Technical or Trade Scho
7,026 satisfied customers
How do I recalibrate the oven temperature on my Wolf Dual Fuel
How do I recalibrate the oven temperature on my Wolf Dual Fuel Range? It seems to be about 25-30 degrees low in baking temperature.… read more
Repairman1981
Repairman1981
Appliance Repair Technician
High School or GED
2,172 satisfied customers
I have a Thermadore 30''pro harmony dual fuel range
I have a Thermadore 30''pro harmony dual fuel range THEDP304CS The oven door does not close completely oven temperature takes forever to reach correct heat . the door never fully closes. I t was purch… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
I have a Jenn-air JDR8895AAS dual fuel range. I replaced the
Hi, I have a Jenn-air JDR8895AAS dual fuel range. I replaced the defective control panel and now the buttons beep and the clock runs but I none of the buttons work. … read more
Master Tech
Master Tech
Whirlpool Master Technician
12,299 satisfied customers
We have a dual fuel range, model #KDRS483. It was installed
We have a dual fuel range, model #KDRS483. It was installed in our home about 2 1/2 years ago. Recently we cannot get the larger of the two oven to come up to the temperature. I cannot find anything t… read more
Master Tech
Master Tech
Whirlpool Master Technician
12,299 satisfied customers
I have a Kenmore dual fuel range Model #79074403995. it was
I have a Kenmore dual fuel range Model #79074403995. it was set up for gas from the manufacturer and then changed to propane by the previous owners. We are changing it back to natural gas so my questi… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
We have a dual fuel range model C2S986SEL1SS and I have two
We have a dual fuel range model C2S986SEL1SS and I have two concerns First sometimes when preheating the oven shuts off for no reason. This occurs in all modes. Secondly we had a power outage yesterda… read more
Kelly
Kelly
Appliance Technician
High School or GED
19,605 satisfied customers
I have a GE dual fuel range. It works in every setting
I have a GE dual fuel range. It works in every setting except convection baking. … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
2,768 satisfied customers
I have a Jenn Air dual fuel range, the surface burners work
I have a Jenn Air dual fuel range, the surface burners work and the light and the timer but none of my oven buttons work, not the bake, broil, convect, rapid heat, favorites, set up, clean, or more op… read more
Master Tech
Master Tech
Whirlpool Master Technician
12,299 satisfied customers
We installed a new GE Profile dual fuel range yesterday and
We installed a new GE Profile dual fuel range yesterday and the oven won't heat past 210 then it shuts off. Model #P2S930SELSS … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have a GE Cafe dual fuel range model #C2S985SETSS. I
I have a GE Cafe dual fuel range model #C2S985SETSS. I converted it to LP. All burners work correctly except the front left burners blows out after about 15-20 seconds of operation. I have removed the… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have a Cafe dual fuel range, Model C2S980SEM1SS. The
I have a Cafe dual fuel range, Model C2S980SEM1SS. The receptacle that the meat thermometer plugs into has failed and trapped the probe so that it cannot be removed even by pulling with vice-grip plie… read more
Rusty S
Rusty S
Technician
159 satisfied customers
I purchased samsung ny58j9850ws Dual Fuel Range 6 month ago.
I purchased samsung ny58j9850ws Dual Fuel Range 6 month ago. The oven is not heating up. The code shows on the display is ""EESE". What's the problem ? … read more
Rusty S
Rusty S
Technician
159 satisfied customers
Our 15-yr old Thermador PDR484GGZS dual fuel range seems to
Our 15-yr old Thermador PDR484GGZS dual fuel range seems to be malfunctioning in the main oven, browning baked food too much on the top. The baking element (lower) is working. What is the warm-up cycl… read more
Rusty S
Rusty S
Technician
159 satisfied customers
I have a wolf df364g dual fuel range and the oven stopped
I have a wolf df364g dual fuel range and the oven stopped heating. It does not heat on bake or convection only either. I have turned off the breaker for 30 seconds without any change. … read more
Rusty S
Rusty S
Technician
159 satisfied customers
I have a kitchenaid dual fuel range. In the spring the oven
I have a kitchenaid dual fuel range. In the spring the oven presented an error code F02. I had a certified repairman come out and he replaced a fan and something else. I'll have to find the receipt fo… read more
Appliance Tech Dave
Appliance Tech Dave
Vocational, Technical or Trade Scho
1,116 satisfied customers
How do I remove the top of Kenmore elite dual fuel range.
how do I remove the top of Kenmore elite dual fuel range … read more
Rusty S
Rusty S
Technician
159 satisfied customers
I have a ge monogram dual fuel range we just moved it to a
I have a ge monogram dual fuel range we just moved it to a new house and the elec on the unit isn t working although the power is going to it … read more
Kelly
Kelly
Appliance Technician
High School or GED
19,605 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x