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My electric burners work and the bottom drawer work but the…

My electric burners work...

My electric burners work and the bottom drawer work but the electronic touch pad for oven, clock etc docent work

Contractor's Assistant: What's the make and model of your oven? And can you guesstimate how old it is?

Is ge profile, where can i find make and model?

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Contractor's Assistant: Anything else we should know to help you best?

Im a communication electrician so i think i can handle

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Answered in 1 minute by:
3/9/2018
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 88,382
Experience: 9+ years being an appliance technician with factory training.
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Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

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Do you have a full model number located on a sticker around the front frame of the oven and can be seen if you open the door or remove the drawer below the door if there is one so that I can better assist you?

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Customer reply replied 4 months ago
I’ll check

ok

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Customer reply replied 4 months ago
JCB968WK5WW

OK so first, press and hold the 9 and 0 buttons together for 5 seconds to try to remove control lock in case that is engaged. If that doesn't work, the touch control panel is just acting up. Unplug the oven for 5 minutes and see if it'll reset. If that doesn't work, the entire touch control panel would need to be replaced to get those buttons to work again I'm sorry to say.

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Customer reply replied 4 months ago
if is the control panel what is the part number and approximate cost

Since it's a Canadian part, I can not look that up. You would have to call a local appliance parts dealer since your country does parts differently and more "in house". But typically the part is about $200-300

Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 88,382
Experience: 9+ years being an appliance technician with factory training.
Verified
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